MANILA - Malacañang on Sunday promised a "pleasant, productive, and memorable" 30th Southeast Asian Games as it apologized to its neighboring countries for transportation and hotel issues for ASEAN athletes arriving in Manila.

"We can no longer undo what has been done. The Office of the President will not offer any excuses. As host country, we apologize for the unintentional inconvenience suffered by our athlete-guests," Presidential Spokesperson Salvador Panelo said.

"We are not promising that the Games will run without a hitch, given the countless athletes who will participate and represent their respective countries, but we will exercise due diligence in making sure everyone will have a pleasant, productive and memorable stay in the Philippines."

The Philippine Southeast Asian Games Organizing Committee (PHISGOC) earlier issued an apology to the football teams of Myanmar, Cambodia, and Timor-Leste—all of whom complained about their long wait from the airport, with the latter also saying they were initially brought to the wrong hotel.

• SEA Games: PHISGOC apologizes as travel, hotel woes hound football teams

The Thailand football team, meanwhile, complained of accreditation and accommodation issues, and said they were unable to practice due to the venue being too far away from their hotel.

• ASEAN football teams confirm problems with transport, hotel, food

The PHISGOC has said the incidents would be "a constant reminder for us as organizers to be more diligent."