Gardenia vows to keep 'quality, safety' of products amid viral tampering video


Posted at Sep 20 2019 12:42 PM | Updated as of Sep 20 2019 07:12 PM

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MANILA - Gardenia Philippines on Thursday vowed to keep the quality and safety of its products after a video of one of its delivery personnel, who appeared to be tampering with the packaging of bread products, went viral.

In a statement, the local distributor of the known bakery brand said it launched an investigation and would take "the necessary measures so that no similar incident will happen again in the future.”

"The quality and safety of our products as well the welfare of our consumers are our top priorities. Rest assured that we are doing [the] best we could to serve our customers with the best quality products and services, nonetheless," Gardenia said in a statement posted on its Facebook page late Thursday.


The viral Facebook video, shared over 45,000 times late Thursday, has now been removed from the social media platform.

It showed a delivery man appearing to take slices of bread from packs and then resealing them.