BPI restores payroll services, online and mobile banking

ABS-CBN News

Posted at Apr 11 2019 09:32 PM | Updated as of Apr 12 2019 01:02 AM

BPI said it has restored some services that became temporarily unavailable due to a recent systems upgrade. Mark Demayo, ABS-CBN News

MANILA (2nd UPDATE)—Bank of the Philippine Islands said it has restored some services that became temporarily unavailable due to a recent systems upgrade.

"We are pleased to inform you that payroll of our SME and corporate clients can now be processed via our cash and transaction management platform," the bank said in a statement posted on its official Facebook account at about 8.30 p.m., Thursday.

As of 12 a.m. Friday, BPI said it has also restored its mobile and online banking services.

It advised late Wednesday on its official Facebook page that some of its online and mobile transactions were temporarily unavailable as the channels adjust to a recent upgrade.

The Ayala-led lender said its ATMs and cash accept machines remain available for customers.

In a statement, the central bank said it is closely coordinating with BPI to "ensure that their remediation efforts are on track to restore service levels to their clients."

BPI's digital services were down for 3 days from Friday to give way to a systems upgrade.