MANILA — People often hear stories about abusive cab drivers who harass passengers, refuse to use taximeters, and ask for additional fares especially when the traffic is heavy.

But do commuters ever try to look at the other side? How about the taxi drivers who have been abused by their passengers? This is what UP grad Glaidale Galvez Hibaya wanted to point out in her viral Facebook post.

The development communication major from UP Los Baños touched many hearts when she shared the different types of passengers her father, a taxi driver, has encountered in his over 25 years on the road.

"My dad is a taxi driver na ilang beses nang naloko ng pasahero. Kung hindi nanakawan, hindi babayaran, or babayaran ng pekeng pera. Just this morning before I go to work naabutan ko si daddy na kakauwi ko lang mula sa 15 hours na pasada. Nagkwento sya na yung isa nyang pasahero na nagpahatid pa sa Alabang na may metrong pumatak ng 400php ay HINDI NAGBAYAD. Yung reason? Wala raw pambayad eh. BESHIES???!!??? So ang ending, umalis nalang yung tatay ko kasi ano naman daw bang magagawa niya e sa wala raw maiabot," the post reads.

For a family that solely relies on her father's income, P400 is already a big amount. But what's more heart-breaking is when she asked her father why he allows such abuses, he said: "Ganun talaga eh, mababa kasi tingin nila (mga pasahero) sa amin (mga driver)."

Marcos Hibaya, 52, is a real-life hero to his family. With an average income of P1,000 in one day, he was able to send her daughters to school. One of them is now a UP graduate, while the other one is still in high school.

In his 25 years of driving cabs, it is only now that Hibaya was able to get his own taxi, which he still pays for every month.

According to Glaidale, his father has always been patient with his passengers, despite the fact that he sometimes get cheated.

"Siguro yung isa pang hindi magandang experience niya as a driver ay nung binayaran siya ng P500 then sinuklian niya tapos yun pala fake yung 500. So bale nakalibre na ng sakay, nakakuha pa ng 'sukli,' " she told ABS-CBN News in an interview.

Despite these circumstances, he continued to live an honest life, driving passengers safely to their destinations.

Now that she already has a job, Glaidale is now able to help her parents with their expenses. Whenever she asks them what they want in life, they only ask for one thing.

"Minsan sa bahay nagkukwentuhan kami ng parents ko sinasabi nila sa 'kin na dagdagan ko na raw yung taxi namin. Sa ngayon medyo hindi pa kaya, hehe. Pero of course, nasa list yun ng mga gusto kong gawin for my family. Sa ngayon gusto ko lang muna tulungan sila sa mga finances sa bahay and mapaaral yung kapatid ko," she said.

In June, Glaidale will finally wear her Filipiniana and Sablay, UP's official graduation attire for females. The idea of receiving her diploma excites her, but she is really thrilled to see her father witness her graduate.

"Nung time na inuwi ko sa bahay namin yung grad pic kong naka-frame, nakita ko sa daddy na sobrang happy and proud talaga. Kaya sure naman akong complete attendance ang family ko sa graduation ceremony sa June," she said.

When asked about her message to ordinary commuters, Glaidale said paying the right fare is the best way they can show their appreciation to the driver.

"We can also say thank you sa mga drivers na naghatid sa atin safely. Yes, nagbayad tayo for their service pero I think a simple thank you would be nice din," she added.

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