Grab app down Tuesday night | ABS-CBN

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Grab app down Tuesday night
Grab app down Tuesday night
ABS-CBN News
Published Apr 03, 2018 11:28 PM PHT

Commuters in Southeast Asia, including the Philippines, faced inconvenience on Tuesday night after ride-hailing app Grab was hit by technical glitches.
Commuters in Southeast Asia, including the Philippines, faced inconvenience on Tuesday night after ride-hailing app Grab was hit by technical glitches.
Many of its customers took to social media after failing to book rides because the mobile app is inaccessible.
Many of its customers took to social media after failing to book rides because the mobile app is inaccessible.
A screenshot of the app sent to ABS-CBN News by a Grab user shows the following message: "SORRY :-( Looks like we weren't able to connect to our server. Please try again in a few minutes."
A screenshot of the app sent to ABS-CBN News by a Grab user shows the following message: "SORRY :-( Looks like we weren't able to connect to our server. Please try again in a few minutes."
Grab Philippines, through its Twitter account, apologized to its customers for the inconvenience, saying it has "received a report from our Regional Tech team regarding with the system maintenance" and that the app "will be back online soon."
Grab Philippines, through its Twitter account, apologized to its customers for the inconvenience, saying it has "received a report from our Regional Tech team regarding with the system maintenance" and that the app "will be back online soon."
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@grabph + @Uber šš¾ pic.twitter.com/omL8jlq1OH
ā M A LV S III (@MALVSIII) April 3, 2018
@grabph + @Uber šš¾ pic.twitter.com/omL8jlq1OH
ā M A LV S III (@MALVSIII) April 3, 2018
Grab Singapore also addressed the issue in a tweet.
Grab Singapore also addressed the issue in a tweet.
"Dear customer, we are experiencing a service interruption, which may result in your Grab app not functioning as expected. We are working hard to fix this, and we are working around the clock to resolve it. Apologies for any inconvenience caused and thank you for your patience," it said in a statement.
"Dear customer, we are experiencing a service interruption, which may result in your Grab app not functioning as expected. We are working hard to fix this, and we are working around the clock to resolve it. Apologies for any inconvenience caused and thank you for your patience," it said in a statement.
Dear customer, we are experiencing a service interruption, which may result in your Grab app not functioning as expected. We are working hard to fix this, and we are working around the clock to resolve it. Apologies for any inconvenience caused and thank you for your patience.
ā Grab Singapore (@GrabSG) April 3, 2018
Dear customer, we are experiencing a service interruption, which may result in your Grab app not functioning as expected. We are working hard to fix this, and we are working around the clock to resolve it. Apologies for any inconvenience caused and thank you for your patience.
ā Grab Singapore (@GrabSG) April 3, 2018
Grab Indonesia, Grab Thailand and Grab Vietnam are also responding to complaints about the service interruptions.
Grab Indonesia, Grab Thailand and Grab Vietnam are also responding to complaints about the service interruptions.
ABS-CBN News has reached out to Grab regarding the downtime.
ABS-CBN News has reached out to Grab regarding the downtime.
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