Uber, Grab vehicle owners reminded to register at LTFRB

Arianne Merez, ABS-CBN News

Posted at Mar 04 2017 11:38 AM | Updated as of Mar 04 2017 02:56 PM

MANILA (UPDATED) - The Land Transportation Franchising and Regulatory Board (LTFRB) on Saturday reminded owners of cars accredited with ride-hailing applications Uber and Grab to register their vehicles with the board.

The LTFRB on Saturday said that it is the vehicle owners, and not the ride-hailing companies, that should process their registration at the LTFRB.

"We do not register Uber, Grab. We register the [peers]. Kaya nga responsibility ng peer na sila ang maglakad ng papeles sa amin, hindi ang Uber at Grab kasi kaso ho nila ito," LTFRB board member Aileen Lizada told DZMM.

(It is the responsibility of the [peer] to process their papers and not Uber or Grab because this is their case.)

Peers are the owners of vehicles accredited with ride-hailing companies and can either be drivers or vehicle owners, also referred to as operators, she clarified in a phone call with ABS-CBN.

The LTFRB set a deadline for Uber and Grab on Friday to show proof of vehicle registration within their respective mobile apps or face suspension, in an effort to weed out "colorum" vehicles.

"If they do not comply by today, ang decision ng board (the decision of the board), we will suspend their accreditation until compliance," Lizada told DZMM on Friday.

Lizada said the two companies told them that they manually began encoding case numbers (proof of registration) of their vehicle owners, which will appear on their respective mobile apps.

Grab said it will take them about a week to finish uploading all case numbers while Uber will take about two weeks.

"Pinakitaan kami ng screenshot at sinabihan kami na manually, Uber is uploading the case number," Lizada said.

(We were shown a screenshot and we were told that manually, Uber is uploading the case number.)

Commuters who avail of the services of ride-hailing apps are also reminded to ensure that the following information are complete when they book vehicles: photo of the driver, complete name of the driver, plate number of the vehicle, and the case number.

The Uber app showed the case number of its vehicle operator, while the Grab app showed a "pending" case number when ABS-CBN News booked vehicles on Saturday morning.

"That is the check and balance para malaman ng tao na legit yung sinasakyan nila na vehicle which is in our database," Lizada said.

(That is the check and balance so that people will know that the vehicle they are riding is legit and is in our database.)

The services were unable to comply with an initial deadline because their technology systems are located abroad. Uber is headquartered in the US while Grab is based in Singapore.

Last year, the LTFRB suspended accepting applications to accredit Uber and Grab vehicle operators as it reviews existing regulations. 

Users can update their apps through their phones' respective app stores.

As of this writing, Uber's latest version in the iOS app store was version 3.234.4 (February 28, 2017), and version 3.142.3 (March 2, 2017) on the Google Play Store. Grab's latest app on Android was version 4.20.0 (February 28, 2017), and version 3.234.4 on iOS (February 28, 2017).