MULTIMEDIA

Delivery in the age of e-commerce: At your service

ABS-CBN News

Posted at Aug 02 2019 07:01 PM

They will deliver anything at your doorstep, quite literally at times, so long as it fits their mode of transportation -- the motorcycle.

With the rise of e-commerce, getting one thing from point A to point B -- anything from fast-food to diapers -- the system needed something or someone to complete the trade, hence the reinvented delivery boy in the digital age.

And with the crippling traffic of Metro Manila, the system lent itself naturally to the only means of transportation that can weave through the maze -- the motorcycle.

They are the nameless couriers who can make or break your day. They are the delivery boys, at your service.

An Angkas rider with a passenger crosses an intersection in Quezon City. Fighting for space with vehicles 4 to 20 times larger in an already clogged road network, the delivery boys in motorcycles are sometimes the only means to get something or for someone to get somewhere on time. Mark Demayo, ABS-CBN News

A GrabFood rider waits with the rest of the two-wheeled vehicles at an intersection in Quezon City. The number of motorcycles on the road have grown 10-fold in recent years because of its affordability to the lower-income class. Mark Demayo, ABS-CBN News

A GrabFood rider traverses a main road in Quezon City. Online orders of anything, from food to diapers, combined with the worsening traffic situation, have resulted in the spread of courier services. Mark Demayo, ABS-CBN News

A GrabFood rider traverses a thoroughfare in Quezon City. Because of its size, the motorcycle can weave in and out of traffic to get from one point to another. Mark Demayo, ABS-CBN News

Despite the rain, it's business as usual for a delivery boy as he traverses the streets of Quezon City. Mark Demayo, ABS-CBN News

On a hot day, an Ankgas rider with a passenger waits to traverse a street in Pasig City. Mark Demayo, ABS-CBN News

A GrabFood rider gets ready to move in the middle of traffic in the metro. Mark Demayo, ABS-CBN News

A GrabFood rider loads a customer's order on his motorcycle. Fast-food orders are the most popular service for the couriers. Mark Demayo, ABS-CBN News

The most popular hamburger chain in the country gets some help for its online orders. Mark Demayo, ABS-CBN News

An Angkas rider traverses EDSA. Mass transportation remains a problem in Metro Manila and courier services have provided a fix for commuters. Mark Demayo, ABS-CBN News

An Angkas rider with a passenger traverses EDSA leaving behind 4-wheeled vehicles waiting in traffic. Mark Demayo, ABS-CBN News

An Angkas rider drops off a passenger in Quezon City. From an informal service providing ride-sharing for an individual, services like this one offered by Angkas have become a necessity for those who want to beat the traffic. Mark Demayo, ABS-CBN News

A rider waits for the traffic officer to let traffic move in Pasig City. Some services, like FoodPanda, use bicycles for shorter routes. Mark Demayo, ABS-CBN News

GrabFood riders wait near a milk tea place in Pasig City for a booking. The riders have learned to predict popular orders such as milk tea so they wait for orders near these establishments. Mark Demayo, ABS-CBN News

GrabFood riders wait near food establishments where customers frequently book orders from. Mark Demayo, ABS-CBN News

Once they get the request for service, GrabFood riders line up to transact at the food establishments. Mark Demayo, ABS-CBN News

A GrabFood rider lining up at counters has become ubiquitous at food establishments. Mark Demayo, ABS-CBN News

Another GrabFood rider waits for orders at a food establishment in Pasay City. Mark Demayo, ABS-CBN News

A GrabFood rider picks up an order at a food establishment in Quezon City. Mark Demayo, ABS-CBN News

Once they get the orders, a rider wastes no time and proceeds to complete the transaction. Mark Demayo, ABS-CBN News

A GrabFood rider prepares to deliver an order while another one waits for the next transaction. Mark Demayo, ABS-CBN News

A GrabFood rider picks up an order from a popular hamburger chain. Mark Demayo, ABS-CBN News

A GrabFood rider leaves for a delivery in Quezon City. Mark Demayo, ABS-CBN News

Rain or shine, riders traverse the city streets to deliver food soonest at customers' doorsteps. Mark Demayo, ABS-CBN News

A Lalamove rider delivers food for a customer in Quezon City and completes the transaction. Mark Demayo, ABS-CBN News

Another customer gets her order from a Lalamove rider. Mark Demayo, ABS-CBN News

A GrabFood rider delivers milk tea to a customer in Quezon City. Mark Demayo, ABS-CBN News

A GrabFood rider reacts after getting a booking on his phone. Mark Demayo, ABS-CBN News

A GrabFood rider is off to another transaction in another part of the city. Mark Demayo, ABS-CBN News

A GrabFood rider chats with a Lalamove rider while waiting in traffic in Quezon City. Mark Demayo, ABS-CBN News

A GrabFood rider shares a light moment with another rider as they wait for service requests on their phones. Mark Demayo, ABS-CBN News

Riders in Pasig City chat among themselves as they take a break from delivering during the afternoon when booking is slow. Mark Demayo, ABS-CBN News

A rider takes a group selfie with his colleagues. The popularity of courier services has given rise to competition, but at the end of the day, it's just a job that provides income for these hard-working people. Mark Demayo, ABS-CBN News