MANILA -- Lazada Philippines is trying to keep up with the sudden spike in demand for snacks during the coronavirus-induced lockdown.
In a live video call organized by the Facebook community Bounce Back PH on Monday, Lazada business development head Petrus Carbonell said many Lazada users in the country have been looking for packaged snacks such as nuts and chips on the platform.
"'Yung [demand for] snacks jumped up very high," he told moderator RJ Ledesma, who speculated that Filipinos are looking for snacks for "comfort" amid the enhanced community quarantine.
"Packaged snacks, we're looking for a lot of those kasi I don't think we have enough," Carbonell added, not citing figures.
"So I think baka interested 'yung iba diyan na magbenta, talagang naghahanap kami."
As expected, groceries and face masks remain popular items on Lazada Philippines, as well as personal care products.
Carbonell also cited a rise in demand for baking items, presumably as people have more time to experiment in the kitchen.
He said they also noticed more searches on the platform for fresh products such as vegetables and meat, but these did not necessarily translate into more orders.
"Iyong LazMart namin na mostly groceries ang binebenta, 'yun talaga mga tenfold ang increase ng benta. So we're seeing a lot of that interest [in groceries]," Carbonell said.
"Masks are also very, very strong. People are interested din sa mga donations," he continued, as he mentioned their initiatives to link users to charitable organizations.
At the moment, Lazada Philippines and other sellers can only offer "essential" items such as groceries, personal care and baby care items, household cleaning supplies, and vitamins and supplements as the lockdown continues.
Carbonell admitted that their operations continue to be affected by the quarantine imposed because of the COVID-19 pandemic, but he assured the public that they are trying their best to avoid delays in delivering products to customers.
"Malaki 'yung effect sa amin, but we are continuously trying to make it better," he said.