Healthcare demand seen to drive BPO growth

ABS-CBN News

Posted at Oct 23 2017 04:26 PM

MANILA - Healthcare is expected to help drive growth in the outsourcing industry, as an ageing US population boosts demand, an industry group said Monday.

There are 120,000 full time employees in the sector, involved in coding, claims management and settlement, analytics and fraud management, said Raymond Ang board member of the Healthcare Information Management Outsourcing Association of the Philippines.

"The segment is fascinating because it deals with the our expertise which is in health and allied services. We are fantastic in providing necessary health care for people, I think that's pretty much appreciated by a lot of people overseas," Ang told ANC.

Certified medical coders can earn P40,000 a month while nurses with credentials can earn close to P100,000 a month, Ang said. Anyone can land a job in healthcare BPO provided they pass trainings on anatomy, physiology and medical terminologies.

In the US, a top client of the Philippine BPO industry, 46 percent of the population is aged 65 years or older.