Jollibee, McDonald's take steps to stay open during COVID-19 quarantine


Posted at Mar 16 2020 01:50 PM

MANILA -- Jollibee and McDonald's assured customers on Monday that measures were in place to ensure safety as stores remain open while Metro Manila is on a 1-month long community quarantine.

On top of disinfection and sanitation measures, Jollibee said it organized "split teams" in each facility. These two groups don't see each other physically and work on different schedules.

Large meetings are prohibited and social distancing is observed in store, Jollibee told the stock exchange. The government defines social distancing as keeping 1-meter circumference of space between persons.

At McDonald's, staff wash their hands every 30 minutes. Those who fail temperature checks, including security guards and app-based delivery partners, are asked to seek medical attention, said its president and CEO, Kenneth Yang.

Entire stores are sanitized frequently, especially the customer areas, play grounds and self-order kiosks, Yang said in a video posted on McDonald's Philippines' Facebook page.

"Everyday brings new developments. We will continue to review processes and make adjustments when necessary," Yang said.

"We will not hesitate to cancel any customer activity or even temporarily shut down any of our restaurants," he said.

The annual workshop of McDonald's Kidde Crew will be canceled, he said.