Unionbank going 'full force' on digital: official


Posted at Nov 23 2017 12:40 PM

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MANILA - Unionbank is going "full force" with its shift to digital transactions, while increasing spending on cyber security, a bank official said Thursday.

While there might be fewer branches in the future, Unionbank clients will still be able to interact with bank agents on loan and investment advice, chief experience officer Ana Aboitiz-Delgado said.

Delgado said "low value" transactions will be digitized, as in its showcase branch, The Ark, where there are no teller counters and clients are handed tablets upon entering, Delgado said.