Globe warns of new scam

Posted at Sep 19 2012 06:36 PM | Updated as of Sep 20 2012 02:36 AM

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MANILA, Philippines - Globe Telecom warned the public of a new modus operandi targeting its postpaid and prepaid subscribers through an online payment platform that allows subscribers to buy digital goods from gaming and social networking sites using their mobile phones.

Purchase of these items are charged to the postpaid bill or deducted from prepaid credits.

The scam involves a fraudulent person posing as a Globe customer service representative and calling a Globe postpaid subscriber, telling the subscriber that Globe is giving away rewards to eligible postpaid customers.

To redeem the reward, the subscriber is asked to give the fraudster a set of pin codes from sender "2800". Upon retrieval of the pin codes, the fraudster will use the codes to buy items online and charge all purchases to the subscriber's postpaid account. Globe is currently in talks with the said online platform to investigate the issue.

Another type of fraud is duping subscribers to send prepaid load via texting. This happens when a Globe subscriber is deceived into sending a text message to the fraudster, where the content of the text is the prepaid load amount, and the number, masked as a "reference number", is the actual number of the fraudster, where "0" is replaced with "2". Upon successful sending of the "fraudulent message", the Globe subscriber has already unwittingly done a share-a-load transaction with the fraudster.

ANC NEWS NOW, Sept. 19, 2012