'Scratch my back!' Grandma struggles to communicate with Amazon's 'Alexa'

Pia Regalado, ABS-CBN News

Posted at Mar 15 2018 02:42 PM

Amazon boasts that its virtual assistant Alexa can make lives easier by doing many tasks, from setting an alarm to ordering a pizza, but it cannot scratch this Filipina grandmother's itchy back.

Teofila Pegollo, who is fondly called Lola Openg, stole netizens' hearts by trying and hilariously failing to communicate with artificial intelligence in this 3-minute viral video.


The struggle is real for Lola Openg, who had a hard time talking to the voice assistant whom she called "Alaska", when her daughter Serly asked her to give orders to Alexa through the Echo Spot speaker.

"Alaska, makati ang likod ko. Scratch my back... Alaska, crush my back, makati!" Lola Openg told Alexa multiple times in the now viral video, which has racked up more than 1.2 million views and 21,000 shares on Facebook as of posting.

"Alaska, matuto ka ng Tagalog, hindi ako marunong mag-English. Hoy, gising! Makati ang likod ko, kamot!" the 98-year-old said, which sent her family to fits of laughter.

Jonathan Gonzales, who posted the now viral video, shared in an interview with ABS-CBN News that his grandmother and grandfather worked as farmers in Indang, Cavite, before moving to the United States in 1977 along with their 5 daughters. 

They have been living in San Diego, California since then.

Lola Openg, who is now aware of her newfound fame, said it was "neat" to give joy to thousands of viewers.

She celebrated her birthday a week before the Facebook video went viral.