Two worlds, two realities? They rank high in surveys, but not on social media

Philippine Center for Investigative Journalism

Posted at May 15 2019 10:08 PM | Updated as of May 16 2019 01:59 AM

It's already a given how Filipinos are such big users of social media, especially Facebook. Last February, PCIJ conducted a social media audit of what some senatorial candidates in the May 13, 2019 midterm polls were doing online during the pre-campaign period and found that they regarded these as a ‘promotional touchpoint.’

This hasn’t changed much, based on the follow-up scan PCIJ conducted during much of the official campaign period, but what is interesting is that those with the biggest Facebook fan page sizes aren’t really seeing similar numbers in the surveys conducted by firms like Pulse Asia, nor even in the ongoing count of the votes cast last Monday.

In any case, this social-media overview and Facebook content scan aim to provide the audience a grasp of how the senatorial candidates that emerged as the top 24 in Pulse Asia’s February 2019 nationwide survey made use of social-media between February 12 and April 30. Specifically, who among the candidates included in the set could possibly have more investment and allocation on the digital channel, in terms of monies, time, and effort?

Most of the candidates are from the administration-backed Hugpong ng Pagbabago (HNP) and the opposition Liberal Party-led Otso Diretso. The number of candidates covered by the overview/scan reached 29 because the Pulse Asia Top 24 list had some slots occupied by more than one candidate. As a result, 13 from HNP, eight from Otso Diretso/LP, and eight from other groups or independent candidates are included in this report.

February 12 marked the start of the official campaign period for national and party-list candidates. The campaign period ended May 11. 

The main questions that guided the overview and scan were: Given that the use of social media is practically free yet could help one reach a significant number of potential voters, are these candidates using it responsibly? Who is saying what, and publishing what type of content online, especially on the country’s most browsed social media platform, Facebook?

The team’s takeaways are merely observations based on identified trends, and neither assume nor conclude that the candidates are actually doing such efforts such as, but not limited to, having ‘paid’ supporters/trolls and boosting using advertising monies… unless stated otherwise with supporting data/documents.

The key figures – follower/subscriber base and number of FB posts published – used by the team are the actual data at the time of writing, May 10, 2019. Should there be discrepancies in the key figures after May 10, it is because the pages’ follower/subscriber base have already increased or decreased, and certain FB posts may have been deleted or hidden from the candidate’s timeline.

Part 1 of this report provides the social-media landscape overview and asks who is on which social media platform, and how big are their follower base. It also provides a rundown of the social media assets where 29 midterm election senatorial candidates are active.

Part 2 focuses more on how the candidates used social media for their campaigns. 

SOCIAL MEDIAL LANDSCAPE OVERVIEW

Key findings:

While efforts, strategy and tactics vary, consistent across all 29 candidates scanned would be their use of Facebook to 1) update constituents and other stakeholders about their on-ground activities and happenings, and 2) to further promote their above-the-line (ATL) materials such as, but not limited to, flyer/poster key visuals and TVCs.

Compared to the pre-campaign period where the candidates were generally more playful in terms of content types and messaging, the candidates during the campaign period appeared to be primarily active on-ground and to be using social media, specifically Facebook, as a medium to inform the publics about their activities and whereabouts (prior to the said engagements) and as a diary or log of sorts (after the events and happenings have taken place), whether in the form of FB Live coverage videos or post-mortem photo albums and video highlights.

Instagram appeared to be a platform where most of the 29 candidates just post for presence and minimal engagement, while YouTube appeared to serve as a repository platform of all their videos that aired on TV, online, and/or those AVP kind of materials that they play during events. Some candidates, like Bam Aquino, started boosting pre-roll YouTube ads during the latter part of the campaign period.

Meanwhile, websites appeared to serve merely as a landing page of posts that have a drive-to-site call-to-action, especially when encouraging the audience to “learn more” about the candidate’s advocacy or platform.

Compared to the pre-campaign season, candidates such as Joseph Victor "JV" Ejercito, Florin "Pilo" Hilbay, Gary Alejano, Samira Gutoc, and Chel Diokno appeared to be more active on Twitter this time around, engaging in conversations that mentioned them or their respective running mates, and riding on topics that were highly talked about or trending. In some cases, tweeting more frequently seemed to be efforts to release statements to make clarifications about some news about the candidate (e.g. Gary Alejano’s involvement in the most recent matrix released by the Office of the President, at the time of writing).

This is how the 29 candidates included in this overview/scan ranked in Pulse Asia’s February 2019 senatorial election survey results: (See table: Candidates, Rank by Surveys)

When ranked according to the candidates’ follower count on the perceived official Facebook fan pages used to campaign, however, the survey-leading candidates did not necessarily come out on top.

Then again, because some candidates used their existing Facebook pages for their campaigns, they already had a high follower count prior as compared to the likes of Jinggoy Estrada and Bong Revilla Jr., who decided to make use of new FB pages, both prioritizing their campaign branding "Anak ng Masa" and "Agimat ng Masa," respectively, over the follower base.

In terms of posting frequency during the campaign period covered, three candidates who are neither HNP nor LP posted much more often. Overall, the 29 candidates scanned published an average of 224 FB posts from February 12 to April 30. 

SOCIAL MEDIA USAGE

Key findings:

From February 12 to April 30, 2019, the 29 candidates included in this scan published an average of 224 posts.

Common across all 29 candidates are these types of content:

  • Invite posts that are published one to three days prior to the actual event day, encouraging the audience from specific locations to attend the candidate’s speaking engagement or activity;
  • Post-event photo album and/or video highlights, supplemented by a caption that gives thanks to everyone who attended the said event, and encouraging them to learn more about the candidate via FB Notes or drive-to-site for more information on the candidates’ respective websites;
  • Repurposed key visuals for static or GIF/slideshow posts promoting the candidate’s qualities and platforms, and some past projects and signed bills that he or she can brag about or are proud of, e.g. campaign posters or flyers that are being uploaded on the candidate’s social media pages.
  • Videos that aired on TV or are on their YouTube channels that the candidate also uploads on Facebook; or the other way around, where some candidates post Facebook content that lead to their mini-video series uploaded on their YouTube channels.

A few candidates strategically included their family and loved ones in certain posts, possibly with the objective of showing how human they are as senatorial candidates. 

Some examples are of Grace Poe proudly talking about her son, Brian, who helps her and goes out on his own to campaign for his mother; Mar Roxas showing that he still manages to squeeze in some downtime during this intense campaign season; and Sonny Angara and Bam Aquino being thankful for their wives for going out of their way to campaign for their husband-candidates.

Another interesting use of Facebook during the campaign period was to clarify alleged black ops. Otso Diretso's Jose Manuel "Chel" Diokno and Samira Gutoc actively made use of Facebook to release statements regarding allegations and other matters that they deemed worth challenging or countering.

As mentioned in Part 1, it appears that Facebook has generally taken a backseat for most of the candidates, as it served merely as a supplementary platform for candidates to sustain their presence after being highly active on-ground and offline. Twitter appeared to be a more frequently used platform, with candidates "trend jacking" (or riding on trending topics) and jumping in conversations of potential voters, as if they, together with their social media teams and volunteers, were closely listening to Twitter conversations that mentioned them, or their respective groups.

Not included in the scan are detailed notes on the efforts of the candidates and groups’ teams and volunteers. HNP, Otso Diretso, and the other groups and individual candidates have supporters who actively promote their respective bets by way of posting on their own online, whether through their personal social media accounts or fan-made pages. 

Notable efforts from the "CHELdren" of the "Youth for ChelDiokno" Facebook page, supporters of Bong Go, and other senatorial bets can be found not just on Facebook but also on Twitter and other websites in the form of long-form blog posts.

Note also that both HNP and Otso Diretso have their respective Facebook pages that promote their bets as a whole or as a group, and some paid posts and videos are promoted using the said platforms.

Now more than ever, intense arguments between citizens who are vocal pro- and anti-Duterte administration can be found especially on Twitter. Hateful -- to some extent misleading -- memes that are borderline bashing certain candidates are also spreading on social media, and intrusion from a particular candidate has been observed. 

ROLL OF 'INFLUENCERS'

Some candidates have more perceived influencers than others. Some of the influencers have endorsed a lot more candidates than others. This is the case for President Rodrigo Duterte, his daughter Davao City Mayor Sara Duterte-Carpio, and some church-based groups that have endorsed multiple candidates of their favored slates. 

From a scan of their social-media accounts, here are the perceived influencers of the candidates:

  • GRACE POE: Susan Roces, Vilma Santos, Coco Martin, El Shaddai, Iglesia Ni Cristo (INC), and Catholic Bishops' Conference of the Philippines (CBCP);
  • CYNTHIA VILLAR: President Rodrigo Duterte, Mayor Sara Duterte-Carpio, Boy Abunda, El Shaddai, Iglesia Ni Cristo (INC), and Independent Bishops Conference of the Philippines (IBCP); 
  • BONG GO: President Duterte, Mayor Sara Duterte-Carpio, El Shaddai, INC, and IBCP,;
  • SONNY ANGARA: President Duterte, Mayor Sara Duterte-Carpio, El Shaddai, INC, and Sarah Geronimo; 
  • LITO LAPID: Coco Martin and INC;
  • PIA CAYETANO: President Duterte, Mayor Sara Duterte-Carpio, INC, and IBCP;
  • BATO DELA ROSA: President Duterte, Mayor Sara Duterte-Carpio, INC, Arci Muñoz, and IBCP;
  • NANCY BINAY: Kris Aquino, El Shaddai, INC, and IBCP;
  • MAR ROXAS: Vice President Leni Robredo, Leila De Lima, Korina Sanchez, IBCP, CBCP;
  • BONG REVILLA: Mayor Sara Duterte-Carpio, Lani Mercado, Manny Pacquiao, El Shaddai, INC, and IBCP;
  • IMEE MARCOS: President Duterte, Mayor Sara Duterte-Carpio, Bongbong Marcos, INC, and IBCP;
  • KOKO PIMENTEL: President Duterte, Mayor Sara Duterte-Carpio, El Shaddai, and IBCP;
  • JINGGOY ESTRADA: Mayor Sara Duterte, Joseph Estrada, El Shaddai, and INC;
  • FRANCIS TOLENTINO: President Duterte, Mayor Sara Duterte-Carpio, El Shaddai, INC, and IBCP;
  • BAM AQUINO: VP Leni Robredo, Leila De Lima, Kris Aquino, El Shaddai, IBCP, and CBCP;
  • JV EJERCITO: President Duterte, Mayor Sara Duterte-Carpio, Joseph Estrada, El Shaddai, and IBCP;
  • SERGE OSMEÑA; None;
  • JUAN PONCE ENRILE: Joseph Estrada; 
  • DONG MANGUDADATU: President Duterte and Mayor Sara Duterte-Carpio;
  • JIGGY MANICAD: Mayor Sara Duterte-Carpio; 
  • NERI COLMENARES: Angel Locsin and CBCP;
  • DOC WILLIE ONG: El Shaddai;
  • FREDDIE AGUILAR: President Duterte;
  • CHEL DIOKNO: VP Leni Robredo, Leila De Lima, Pepe Diokno, Kris Aquino, Pepe Herrera, Jaime Fabregas, Bianca Gonzalez, Enchong Dee, Dingdong Dantes, Bituin Escalante, Ebe Dancel, Bullet Dumas, Johnoy Danao, Janine Gutierrez, Noel Cabangon, Bayang Barrios, and CBCP;
  • ROMULO MACALINTAL: VP Leni Robredo, Leila De Lima, Derek Ramsey, Tirso Cruz III, Manny Pacquiao, and CBCP;
  • ERIN TAÑADA: VP Leni Robredo, Leila De Lima, and CBCP;
  • SAMIRA GUTOC: VP Leni Robredo, Leila De Lima, and CBCP; 
  • GARY ALEJANO: VP Leni Robredo, Leila De Lima, and CBCP; and 
  • FLORIN HILBAY: VP Leni Robredo, Leila De Lima, Agot Isidro, Vico Sotto, and CBCP. – PCIJ, May 2019

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GUIDE TO TERMINOLOGY

  • Post
    A material published on someone’s Facebook page, whether in the form of a static post, GIF/slideshow, video, long-form note, or text status.
  • Engagement
    The response a post receives from the audience: Like/Reaction, Comment, and Share or Retweet.
  • Total Engagement
    The sum of all the Likes/Reactions, Comments, and Shares or Retweets a post receives.
  • Average Engagement Per Post
    The average number of engagement a particular set of posts receives.
    (Total Engagement divided by Total Posts = Ave. Engagement Per Post)
  • Reach & Impressions
    (Metrics that can only be seen by FB Page Admins via FB Insights/Ads Manager)
  • Reach’ 
    Pertains to the actual number of people who have seen a post, while ‘Impression’ pertains to the number of times it was seen or served to the people reached, i.e. if a post is seen twice by each of the 10 people reached, then the total impressions of the said post would be 20.
  • ‘Boosting’
    The use of paid advertising monies to push for higher reach/impressions, engagement, and/or views for a particular post or content. ‘Boosting’ of a Facebook page can also be done to increase its number of fans/followers.

Notes:
Our primary assumption should always be that the posts are ‘organic’ and not boosted. There is no way for us to be able to prove, with data and facts -- not even with a social listening tool -- that these candidates are boosting their Facebook posts, unless we become administrators of their pages.

We are playing safe with words/fillers such as “possibly as a result,” “may be,” and stating that the candidates’ content may simply be as relatable to the audience it is reaching, thus getting traction in the form of not only mere Likes or Video Views, but also Comments and Shares.