MANILA - The Office of the Ombudsman on Tuesday said it has received a total of 11 complaints related to the Social Amelioration Program of the government, which aims to distribute financial aid to those affected by the implementation of lockdowns because of COVID-19.
Ombudsman Samuel Martires did not divulge details on the complaints which they started receiving since the beginning of the implementation of Enhanced Community Quarantine in Metro Manila.
Martires added that his office has yet to start the fact-finding process as they are still waiting for additional data as well as complaints from the Department of the Interior and Local Government (DILG) which has also been looking into alleged irregularities on SAP distribution.
"Hinihintay pa namin 'yung data galing DILG. Hinihintay din namin complaints, nagko-coordinate DILG, ether file it online," Martires said.
A total of 121 complaints were filed since the start of ECQ, 86 of which are procurement-related complaints lodged between March 12 and May 14, he said.
The Ombudsman admitted that COVID-19 has crippled their field investigations.
"Tigil lahat mula nung mag lockdown ang field investigation," Martires said.
Most of the Ombudsman's staff are working from home but clearance and records offices remain open for frontline services to the public, he said.