MANILA - All taxis in the Philippines should be registered with a mobile app so that passengers can easily book rides and rate drivers, a Land Transportation Franchising and Regulatory Board (LTFRB) official said Friday.
"(It is) Mandatory for all taxis now to have an app. You will be able to book a taxi using an app at saka mare-rate na po natin ang mga drivers," LTFRB board member Aileen Lizada said in an interview on DZMM.
The rating scheme was first used by ride-hailing firms such as Uber and Grab. It allows riders to report rude drivers and other concerns to the operators.
"Why is the TNVS [Transport Network Vehicle Service] successful? Because there is a rating system. We will be putting that para ang mga taxi drivers will know somebody is rating them," Lizada said.
"Noon, ang iba [taxi drivers] naninigarilyo sa loob, ang iba hindi maganda ang amoy sa loob, ang iba bastos kasi walang rating system. It is not policing itself," she said.