VP Leni to employers: Invest in human resources amid looming shift to AI

Adrian Ayalin, ABS-CBN News

Posted at Apr 18 2018 02:31 PM | Updated as of Apr 18 2018 02:40 PM

MANILA - Vice President Leni Robredo on Wednesday told employers to invest in human resource training to allow workers to cope with technological advancement in different industries.

“What is definite is that there will be people who will be left behind,” Robredo said in a speech delivered at the 39th National Conference of the Employers Confederation of the Philippines in Pasay City.

“There are many brilliant Filipinos who have so much to offer if only they are given resources to maximize their talents,” Robredo said.

Robredo appealed to business owners after data from management consultancy firm Hungry Workhorse showed that 900,000 jobs from the business process outsourcing industry may be wiped out because of technology.

“This is about developing both (technology and human resource) so that they can complement each other,” she said. 

Data from recruitment portal Jobstreet.com released on Wednesday showed job openings for fresh graduates in the business process outsourcing sector have shrunk, with the rise of automation seen as among contributing factors. 

The share of call center and IT in total jobs available for new graduates declined to 44 percent last year, from 66 percent in 2016, according to the report.

Automation makes work "faster and cheaper," said Jobstreet.com Philippines country manager Philip Gioca.

"There are certain companies we are servicing that, because of the introduction of AI, they have to lay off like 5,000 employees,” Gioca told reporters.