Maynilad cutting supply on 'off-peak' hours to ease reservoir supply

ABS-CBN News

Posted at Apr 10 2019 10:53 AM

MANILA - Maynilad, the water concessionaire in Metro Manila's west zone, has been cutting its service in some areas during "off-peak" hours to allow its reservoir to replenish its reserves, a representative said Wednesday.

The Bagbag Reservoir has slipped below its normal level of 68 to 70 meters in the past days due to a spike in demand prompted by the sweltering summer hear, said Maynilad Corporate Communications head Jennifer Rufo. 

The water pressure, she said, is automatically lowered in elevated areas whenever the reservoir's level hits 65 meters and below. 

This results in a supply interruption in parts of Quezon City, Caloocan and Valenzuela from 12 a.m. to 4 a.m., as well as 10 percent of Maynilad's customer base during office hours, Rufo told radio DZMM. 

The schedule of the service outage and affected areas is regularly announced on Maynilad's Facebook page, she said. 

"We don't see this happening for a long time," added Rufo, citing the recent inauguration of a new water treatment plant south of the capital.

Operation plans are being fine tuned for the plant that will draw water from Laguna Lake, she said. 

Maynilad on Wednesday or Thursday will also announce the schedule of "systems-wide maintenance activities" for Holy Week, during which many of its customers are expected to take a vacation in the provinces, said Rufo.