PH 911 hotline got 2.54 million hoax, prank calls in 2019: DILG

ABS-CBN News

Posted at Mar 05 2020 07:45 PM

MANILA - The Department of Interior and Local Government (DILG) has asked the public to practice discipline after it found that the 911 nationwide emergency number got more than 2 million prank calls last year.

DILG in a recent statement said of the 18 million calls to the emergency hotline 911, at least 2.54 million were "fraudulent, hoax, or prank" calls.

The department also revealed that of the total number of calls, only 37,440 of them were legitimate emergencies in nature.

It also said that one in every two 911 calls in 2019 was an incomplete call that was either "abandoned, disconnected, dropped, or garbled."

“We are urging the calling public to practice discipline in making 911 calls...which is for legitimate emergency and public safety purposes only,” DILG Sec. Eduardo Año said. 

"For every prank or incomplete call that you make, there could be other people out there whose lives may be in danger or who need emergency assistance but could not go through because the lines are busy," he added.