Last man to leave: Meet the captain of coronavirus-hit cruise ship


Posted at Mar 03 2020 03:38 PM | Updated as of Mar 04 2020 06:44 AM

The captain of a coronavirus-stricken cruise ship that was quarantined off Japan was the last person to disembark from the vessel, its management said Monday. 

Captain Gennaro Arma, who soothed nerves and won plaudits for his leadership during the ordeal, "is a hero in the eyes of all of us," Princess Cruises, operator of the ship Diamond Princess, said in a Facebook post. 

"Captain Arma was the last to leave Diamond Princess... We thank him and his senior officers for their leadership, along with the service of our exceptional onboard team," said the cruise line. 


Arma started his career with Princess Cruises in 1998 as a lowly cadet and rose through the ranks, taking the helm of the Diamond Princess in 2018, according to the firm. 

Japan quarantined the cruise ship after an 80-year-old passenger who disembarked on Jan. 25 in Hong Kong tested positive for the deadly virus.

The quarantine has been heavily criticized after more than 700 of 3,7000 people on board tested positive for the virus. At least 80 Filipinos, mostly crew members, became infected while onboard the Diamond Princess cruise ship.

The crew began leaving the Diamond Princess on Thursday for quarantine ashore after the last of the passengers had departed. 

Arma and 98 health ministry officials who were working aboard tested negative for the virus as they left the vessel, Japan's health minister Katsunobu Kato told reporters late Sunday. 


A bus arrives near the cruise ship Diamond Princess, where dozens of passengers were tested positive for coronavirus, at Daikoku Pier Cruise Terminal in Yokohama, south of Tokyo, Japan, Feb. 16, 2020. Athit Perawongmetha, Reuters/File

Arma's frequent messages to 2,600 passengers cooped up round-the-clock in sometimes tiny, windowless cabins have sought to keep them informed and raise their spirits, even as fresh positive tests emerged daily.

"A diamond is a chunk of coal that did really well under pressure," he told passengers, referring to the ship's name and urging them to read messages of support trending on social media under the hashtag #hangintherediamondprincess.

"I am confident that remaining united as a family, we will successfully complete this journey together. The world is watching us. This is an additional reason for all of us to show our strength."

On Valentine's Day, he sent chocolates and hearts to passengers with notes of encouragement and recited a passage about love from the Bible.

"Love bears all things, believes all things, hopes all things, endures all things." 


A bus believed to carry the US passengers of the cruise ship Diamond Princess leave Daikoku Pier Cruise Terminal in Yokohama, south of Tokyo, Japan, Feb. 17, 2020. Issei Kato, Reuters/File

 As the torrid days of quarantine ticked by and nerves frayed, passengers came to rely on his soothing tone.

"One reason why a panic has not occurred among passengers is the captain's leadership," tweeted one person on board.

"Regular announcements of information, answering passengers' requests by consulting quarantine officers, walking on the deck, apologizing for delayed medicine distribution... I want this kind of man to be our country's leader."

Another said he reminded him of Captain Chesley Burnett "Sully" Sullenberger, who calmly piloted a stricken airliner onto the Hudson River in New York.

Arma frequently expressed appreciation for the many messages of support passengers had sent him -- one reportedly addressed to the "fearless commander" -- and assured them he was holding up under the strain.

"For all of you who are concerned about me, I'm extremely moved by your kindness and I'd like to reassure you all that I'm absolutely fine. I'm very much the same captain that I was 12 days ago, just with the addition of a few new grey hairs," he said.

Liberally sprinkling his messages with Italian phrases such as "arrivederci" (goodbye) to departing passengers or "buon appetito" (enjoy your meal), he bashfully apologized for his thick Italian accent when speaking English.

"One of my friends at home sent me a video of one of my announcements. I would like to apologize to all of you that I had to put you through this time and time again," he said.

Trust me, when I heard the sound of my voice, I was shocked by how terrible I sound. However, I'm blaming the mask and I'm sticking to that story."


Masked passengers look on from on board the coronavirus-hit Diamond Princess cruise ship docked at Yokohama Port, south of Tokyo, Japan, Feb. 20, 2020. Kim Kyung-Hoon, Reuters/File

At home, he has been hailed as "il capitano coraggioso" (Captain Courageous") and even the "anti-Schettino", a reference to another Italian cruise ship captain with a less stellar reputation.

Francesco Schettino was dubbed "Captain Coward" after he spent a night on a rock as terrified passengers threw themselves off his Costa Concordia ship when it hit a rocky outcrop off the island of Giglio.

Arma told La Repubblica daily that "there is so much to do on board. My only concern is looking after the passengers and the crew. Let's just hope it ends soon."

His wife Marianna said Arma was "calm, with a deep sense of his responsibilities."

At least 6 people who were hospitalized after being taken off the ship have died, Japan's health ministry said.

On Sunday a 78-year-old man evacuated from the vessel died at a Perth hospital, becoming Australia's first fatality from the disease. 

With reports from Agence France-Presse