Irate passengers attack PAL office


Posted at Sep 27 2011 07:14 PM | Updated as of Sep 28 2011 05:37 AM

MANILA, Philippines - More than 100 passengers vented their ire at Philippine Airlines' (PAL) central baggage office at the Ninoy Aquino International Airport (NAIA) Terminal 2 on Tuesday amid their difficulties in claiming their baggage.

PAL employees have gone on strike, resulting in a delay in the processing of passengers' luggage.

Passengers said they still can't claim their luggage despite checking in at the airport as early as around 4 a.m.

Some had a verbal altercation with a female PAL employee, while others are angry at the airline management for its alleged failure to solve their predicament.

Palace blasts striking PAL workers

Meanwhile, Malacañang criticized the walkout launched by Philippine Airlines Employees Association (PALEA).

"PALEA members' mass action in walking out of their jobs at a time when there is a typhoon shows insensitivity towards the riding public," Presidential Communications Operations Office (PCOO) Secretary Herminio Coloma said in a press statement Tuesday.

He said President Benigno Aquino III has ordered Executive Secretary Jojo Ochoa to supervise the efforts of the various government agencies in working closely with PAL management in quickly resolving the labor row.

"The government has adhered to the rule of law in addressing the PALEA's issue on labor outsourcing and we call on PALEA to do the same," Coloma said.

"It is also provided by civil aviation law that air travel must be reliable, safe and secure. Government will do its duty  to do its job in this regard," he added. - with a report from Jorge Cariño, ABS-CBN News