outsourcing | ABS-CBN News

Peso's fall not seen to have big benefit on BPO sector

Warren de Guzman, ABS-CBN News
Posted at Sep 28 02:38 PM

IBPAP said other countries competing with the Philippines in the BPO indusry have also seen their currencies fall versus the US dollar. Read more »

Hybrid work set-up yields more competitive workforce: senator

Davinci Maru, ABS-CBN News
Posted at Sep 28 01:56 PM

Allowing some employees to continue working remotely has made the workforce more competitive, Sen. Grace Poe said Wednesday. Read more »

Gov't to discuss extension of remote work for BPOs

ABS-CBN News
Posted at Sep 01 12:28 PM

The Fiscal Incentives Review Board said the reported extension of the work-from-home arrangement for the BPO sector is still up for discussion. Read more »

Education crisis a hurdle for BPO expansion: Accenture

Warren de Guzman, ABS-CBN News
Posted at Aug 26 09:57 PM

The Philippines is at risk of falling behind in the highly competitive global industry of IT-BPO due to an education crisis, a firm said. Read more »

Teleperformance says expansion into provinces underway

ABS-CBN News
Posted at Aug 02 08:31 PM

Teleperformance also said it is further expanding into the Philippines' second-tier cities as it seeks new talents for its workforce. Read more »

IT-BPM posts higher revenue, headcount in 2021: group

ABS-CBN News
Updated as of Jun 08 11:14 AM

The IT-BPM industry which covers the Business Process Outsourcing sector, grew in terms of revenues and workforce in 2021, a stakeholder group said. Read more »

DTI says PEZA laws can be revised BPO hybrid work setup

ABS-CBN News
Posted at May 03 01:30 PM

The next administration could opt to revise PEZA rules to allow BPOs to implement a hybrid work setup without losing their incentives, the DTI said. Read more »

BPO workers humiling ng dayalogo ukol sa hybrid work

ABS-CBN News
Posted at Mar 30 01:44 PM

Humihingi ng dayalogo ang samahan ng mga call center worker para pag-usapan ang pagbabalik-opisina sa mga nasa BPO industry. Read more »

BPO workers nais ituloy ang hybrid, WFH set-up

ABS-CBN News
Posted at Mar 26 07:14 PM

Humihingi ng paunawa ang call center o BPO workers at iba pang nagwo-work from home na bigyan sila ng konsiderasyon na ituloy ang nasabing set-up. Read more »

BPOs to lose tax perks with WFH scheme: Finance chief

ABS-CBN News
Posted at Mar 22 08:55 PM

Finance Secretary Carlos Dominguez III said IT-BPM firms in ecozones and freeports can adopt work-from-home schemes but must give up their tax incentives. Read more »

Big business groups, firms back return-to-office policy

ABS-CBN News
Posted at Mar 21 06:56 PM

Major business groups and companies backed the government’s move to get employees to return to their workplaces, even as BPOs appealed for an extension of work-from-home setups. Read more »

Family affair: Parents bring kids to BPOs for COVID jabs

Anjo Bagaoisan, ABS-CBN News
Posted at Mar 19 08:18 PM

Around 1.4 million children aged 5 to 11 and 9.7 million children aged 12 to 17 have gotten COVID-19 shots, the DOH said Friday. Read more »

PEZA to appeal denial of work from home extension

ABS-CBN News
Posted at Mar 18 12:34 PM

PEZA said Friday it will appeal the government's decision disallowing work-from-home setups for BPO workers until end-September. Read more »

BPOs seek more time for office return, eye hybrid work

ABS-CBN News
Updated as of Mar 18 11:58 AM

The IT-BPM sector needs more time so its employees can return to onsite work, a group said Friday as it sought a hybrid setup in the long run. Read more »

PH gov't wants BPO workers to return to offices by April 1

ABS-CBN News
Posted at Mar 15 10:34 PM

Workers in the Philippine business outsourcing industry up in arms against a government order requiring them to return to on-site work next month. Read more »

BPO workers hit gov’t push for return to office in April

ABS-CBN News
Posted at Mar 14 01:16 PM

A group of business process outsourcing (BPO) agency employees are opposing government’s move to disallow them from working from home starting April. Read more »

Optum backs hybrid work setups as govt nixes WFH

Art Fuentes, ABS-CBN News
Posted at Mar 10 09:43 AM

Global BPO firm Optum said hybrid work setups should be allowed to continue as the government insisted that workers in the industry should return to their offices. Read more »

No extension of work-from-home for BPOs: Finance chief

ABS-CBN News
Updated as of Mar 09 02:45 PM

The government said it will allow remote work for the majority of IT-BPM enterprises in ecozones only until March 31. Read more »

For Robredo, BPOs should embrace work-from-home

ABS-CBN News
Updated as of Feb 28 07:12 PM

VP Leni Robredo on Monday said government should offer incentives that would encourage BPOs to keep work-from-home arrangements. Read more »

Bayan Muna seeks probe of outsourcing of passport renewals in Italy

RG Cruz, ABS-CBN News
Posted at Jan 31 09:28 PM

HR 2475 said under the private outsourced e-PaRC, OFWs and other overseas Filipinos need to pay around 130 euros, or, roughly equivalent to Php 7,540 for their passport renewal. Read more »