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Innovation, technology seen to help Cebu BPO sector regain faster growth

ABS-CBN News
Posted at Jul 05 01:01 PM

Cebu's business process outsourcing (BPO) sector will invest more in innovation and technology so that it can get back to faster growth after slowing down in recent years, an industry group said Monday.    Read more »

BPO industry eyes $29-billion revenue, more jobs by 2022

Jessica Fenol, ABS-CBN News
Updated as of Jun 25 01:53 PM

The country's information technology-business process outsourcing (IT-BPO) sector in the country has the potential to grow its revenue to $29 billion and add some 160,000 more jobs by 2022 as it remained resilient despite the COVID-19 pandemic, an industry leader said Friday. Read more »

Certain areas of economy 'resilient' despite pandemic: Filinvest CEO

ABS-CBN News
Updated as of Jun 11 11:44 AM

Office leasing that caters to multinational Business Process Outsourcing (BPOs), as well as the residential property business, is seeing a V-shape recovery, Filinvest Development Corp President and CEO Josephine Gotianun-Yap told ANC. Read more »

Higit 400 kawani ng call center company sa Davao City positibo sa COVID-19

ABS-CBN News
Posted at Jun 07 04:28 PM

Nagpositibo sa COVID-19 ang 403 na kawani ng isang call center company sa Davao City, ayon sa isang local health officer ngayong Lunes. Read more »

BPO industry revenues hit $26.7-B in 2020, up 1.4 percent: IBPAP

Pia Gutierrez, ABS-CBN News
Updated as of May 26 06:54 PM

The industry generated a total of $26.7 Billion in 2020, as BPO companies implemented flexible work arrangements to ensure continued operations amid the pandemic. Read more »

BPO firms secure 1 million COVID-19 vaccine shots

Jamaine Punzalan, ABS-CBN News
Updated as of May 26 04:23 PM

Business process outsourcing (BPO) firms in the Philippines have secured some 1 million COVID-19 shots, an industry leader said on Wednesday.  Read more »

Quezon City gov't, BPO groups sign deal to 'expedite' inoculation of 67K employees

ABS-CBN News
Posted at May 25 11:21 AM

Several Information Technology and Business Process Management (IT-BPM) groups have signed a deal with the local government of Quezon City for the vaccination of over 67,000 workers in the industry, an industry group said Tuesday. Read more »

IATF OKs inclusion of BPO workers in A4 priority list for COVID-19 vaccination: trade chief

ABS-CBN News
Posted at May 21 04:24 PM

The country's coronavirus task force on Friday approved the recommendation to include the Business Outsource Processing (BPO) sector to the A4 priority group for the government's COVID-19 vaccine deployment plan, the Trade Department said. Read more »

BPOs seen hiring up to 100,000 this year; work-from-home also here to stay

ABS-CBN News
Updated as of Feb 15 04:17 PM

The business process outsourcing industry will hire between 80,000 to 100,000 employees this year, sustaining the sector's yearly recruitment numbers, an industry group said on Monday.  Read more »

BPOs, government among top recruiters in January 2021 - JobStreet

ABS-CBN News
Posted at Jan 27 09:27 PM

BPO firms and the government were also the top industries hiring in September last year, as lockdown restrictions eased due to the pandemic.  Read more »

Healthcare BPOs see opportunity to upgrade PH systems amid pandemic

Warren de Guzman, ABS-CBN News
Posted at Nov 11 04:19 PM

The COVID-19 pandemic presents an opportunity for Philippine hospitals, clinics, insurance companies and government agencies to make their healthcare data systems more interoperable, an industry group of BPOs that handle healthcare information said on Wednesday.  Read more »

US jails are outsourcing medical care — and the death toll is rising

Jason Szep, Ned Parker, Linda So, Peter Eisler and Grant Smith, Reuters
Posted at Oct 26 10:59 PM

“I need to go to the hospital,” he told his mother in a jailhouse phone call. “I’m gonna die in here.”   Read more »

30,000 BPO jobs available to repatriated OFWs: DOLE

ABS-CBN News
Posted at Oct 07 12:58 PM

Some 30,000 job opportunities in the business process outsourcing (BPO) industry are available to migrant workers who were repatriated due to the COVID-19 pandemic, the Department of Labor and Employment (DOLE) said Wednesday. Read more »

ALAMIN: Mga sektor na nag-aalok ng mga trabahong in-demand ngayong pandemya

ABS-CBN News
Posted at Oct 04 02:51 PM

Anim na sektor ang nagbibigay ngayon ng tinatawag na "resilient jobs" o mga trabahong in-demand kahit may pandemya. Read more »

DTI aiming to tap Australian market for Philippine BPO industry

ABS-CBN News
Posted at Sep 22 02:43 PM

The DTI said its Export Marketing Bureau (DTI-EMB) and the Philippine Trade and Investment Center in Sydney will conduct a webinar+ on 25 September 2020, 1:30 pm in the Philippines and 3:30 pm in Australia. Read more »

De Lima wants probe on BPO workers placed on 'floating status' during COVID-19 crisis

Katrina Domingo, ABS-CBN News
Posted at Jul 14 12:01 PM

Detained Sen. Leila de Lima has filed a resolution urging the Senate to probe the status of business process outsourcing (BPO) employees who were allegedly placed on "floating status" during the coronavirus disease 2019 (COVID-19) crisis.   Read more »

BPO, 'Build Build Build' to spur Philippine economic recovery says Bello

Arianne Merez, ABS-CBN News
Posted at Jul 01 02:19 PM

The Philippines is hoping to spur economic recovery with jobs in construction and the business process outsourcing (BPO) industry, the country's labor chief said Wednesday as the coronavirus pandemic threatens with more job losses.   Read more »

Many BPO firms expect growth this year despite COVID-19 disruptions

ABS-CBN News
Updated as of Jun 26 11:40 AM

The IT and Business Process Association of the Philippines said almost half of the companies it surveyed are still optimistic about growth this year, with strong demand from the healthcare, telecoms, e-commerce and logistics sectors. Read more »

BPOs keep jobs on the back of logistics, e-commerce

Jessica Fenol, ABS-CBN News
Posted at May 07 02:03 PM

Logistics and e-commerce drove demand for outsourcing during the lockdown, offsetting the decline in its traditional markets and helping save jobs, the head of an industry group said Thursday. Read more »

BPOs insist: We are 'very different' from POGOs

Jessica Fenol, ABS-CBN News
Posted at May 07 02:03 PM

The BPO industry "generate a lot of jobs for Filipinos and are leveraging the talent that we have in the Philippines," CCAP president Jojo Uligan told reporters in a video conference.    Read more »