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Accenture seeks 'upskill' for BPO workers

ABS-CBN News
Posted at Apr 16 10:04 AM

Accenture Philippines is working with the government and the academe to produce "job-ready" graduates since the country "is still catching up" when it comes to technology, its country managing director Lito Tayag said. Read more »

Property analyst sees BPO 'resurgence' in 2018

Jessica Fenol, ABS-CBN News
Posted at Dec 13 11:51 PM

Despite the decline in office take-up in 2017, the Business Process Outsourcing (BPO) industry is likely to make a resurgence next year, a property consultant said. Read more »

AI seen to highlight human edge vs machines in BPO

ABS-CBN News
Posted at Oct 30 03:12 PM

The outsourcing industry's shift to automation will highlight the strengths of the human work force rather than displace them, an industry leader said Monday. Read more »

BPO workers bet on 'human touch' to ride automation wave

Jessica Fenol, ABS-CBN News
Posted at Oct 07 06:22 AM

Business process outsourcing workers said they were betting on the "human touch" to keep their jobs, as the industry looks towards artificial intelligence. Read more »