News Articles on customer-service

How to build long-term customer relationships online

Lazada
Updated as of Sep 08 02:03 PM

LazMall Brands Future Forum (BFF) 2021 shared how the platform continues to help brand partners grow in the eCommerce space. Read more »

'Be the disruptor, not the disrupted': Globe's Ernest Cu

ABS-CBN News
Updated as of Jul 17 07:26 AM

Globe President and CEO Ernest Cu sat down recently with best-selling author and Maulik Parekh in the podcast The Futureproof Leader. Read more »

This supermarket introduces self-checkout counter

AllHome AllDay Supermarket
Posted at May 17 04:02 PM

Prioritizing the safety of everyone especially the customers and staff are really what makes businesses thrive amidst the current health state. Read more »

Converge says customer service beefed up in NCR Plus amid ECQ

ABS-CBN News
Posted at Mar 29 04:48 PM

Converge ICT Solutions Inc said Monday it has increased its personnel, communications channels, and service vehicles to ensure continued service during the enhanced community quarantine. Read more »

Cebu resort says seeking to be more friendly to clients with special needs

ABS-CBN News
Posted at Dec 28 02:08 PM

The Cebu resort which was recently racked by controversy over its handling of a child who had autism said Monday it is adjusting its policies to be more friendly to clients with special needs. Read more »

Controversial resort shareholder resigns after drawing flak for autism remarks

ABS-CBN News
Posted at Dec 15 03:00 PM

A resort shareholder who recently drew flak on social media over his handling of a customer complaint and controversial comments on autism has resigned, the resort said in a statement Tuesday. Read more »

Globe migrates tech systems to Amazon cloud to improve customer experience, 'virtualization'

ABS-CBN News
Posted at Dec 14 06:08 PM

Globe Telecom is migrating its technology infrastructure to Amazon Web Services' (AWS) cloud storage and computing to speed up systems and improve customer experience, it said on Monday. Read more »

BSP sets 'enhanced' website launch in October, aims to bring central bank 'closer to the people'

ABS-CBN News
Posted at Sep 21 01:14 PM

The Bangko Sentral ng Pilipinas said Monday it would launch its enhanced website in mid-October in a bid to connect more to consumers. Read more »

Bangkay ng babae nakahandusay sa bahay sa Cavite

ABS-CBN News
Posted at Feb 25 07:42 AM

Natagpuan ang bangkay ng isang babae sa loob ng kaniyang bahay na may saksak sa dibdib at iba pang bahagi ng katawan nitong Biyernes sa Kawit, Cavite. Read more »

Jollibee to open 1,200th store, first with 'dual-lane' drive thru in PH

ABS-CBN News
Updated as of Dec 16 08:49 PM

The new store located at SLEX has a dual-lane drive thru that will allow Jollibee crew to serve more motorists faster, the fast-food firm said. Read more »

Business Mentor: Customer service tips for entrepreneurs

Armando Bartolome
Updated as of Sep 21 05:45 PM

A salesperson who doesn’t know how to deal with an angry customer will reflect badly on your business. Read more »

Amazon to create 3,200 PH customer service jobs this year

ABS-CBN News
Posted at Jun 04 05:51 PM

The new Manila and Cebu-based roles will provide 24/7 support to North America and UK-based customers, the e-commerce giant said in a statement. Some 1,800 local jobs were created in 2018, it said. Read more »

SM debuts customer service robot at Megamall next year

ABS-CBN News
Posted at Oct 26 08:36 PM

The service robot apparently has smart voice and facial detection capabilities that can be used in retail, convenience store, healthcare and finance. Read more »

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