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Topic: customer-service

Business Mentor: Properly handling customer queries

Business Mentor: Properly handling customer queries

Armando Bartolome
Posted at Oct 15 09:51 AM

Providing excellent customer service is essential in any business, whether large or small. Read more »

Six tips on creating a culture of customer service

Six tips on creating a culture of customer service

Armando Bartolome
Posted at Mar 12 09:39 AM

A satisfied customer is like having free advertisement because they talk to other people about how good your products or services are. Read more »

Globe sees service response 'slowdown' amid COVID spike

Globe sees service response 'slowdown' amid COVID spike

ABS-CBN News
Posted at Jan 12 09:12 AM

Globe Telecom said there could be a "slowdown" in service response as workers and vendor partners also struggled with the impact of rising COVID-19 cases. Read more »

How to build long-term customer relationships online

How to build long-term customer relationships online

Lazada
Updated as of Sep 08 02:03 PM

LazMall Brands Future Forum (BFF) 2021 shared how the platform continues to help brand partners grow in the eCommerce space. Read more »

'Be the disruptor, not the disrupted': Globe's Ernest Cu

'Be the disruptor, not the disrupted': Globe's Ernest Cu

ABS-CBN News
Updated as of Jul 17 07:26 AM

Globe President and CEO Ernest Cu sat down recently with best-selling author and Maulik Parekh in the podcast The Futureproof Leader. Read more »

This supermarket introduces self-checkout counter

This supermarket introduces self-checkout counter

AllHome AllDay Supermarket
Posted at May 17 04:02 PM

Prioritizing the safety of everyone especially the customers and staff are really what makes businesses thrive amidst the current health state. Read more »

Converge says customer service beefed up in NCR Plus amid ECQ

Converge says customer service beefed up in NCR Plus amid ECQ

ABS-CBN News
Posted at Mar 29 04:48 PM

Converge ICT Solutions Inc said Monday it has increased its personnel, communications channels, and service vehicles to ensure continued service during the enhanced community quarantine. Read more »

Cebu resort says seeking to be more friendly to clients with special needs

Cebu resort says seeking to be more friendly to clients with special needs

ABS-CBN News
Posted at Dec 28 02:08 PM

The Cebu resort which was recently racked by controversy over its handling of a child who had autism said Monday it is adjusting its policies to be more friendly to clients with special needs. Read more »

Controversial resort shareholder resigns after drawing flak for autism remarks

Controversial resort shareholder resigns after drawing flak for autism remarks

ABS-CBN News
Posted at Dec 15 03:00 PM

A resort shareholder who recently drew flak on social media over his handling of a customer complaint and controversial comments on autism has resigned, the resort said in a statement Tuesday.  Read more »

Globe migrates tech systems to Amazon cloud to improve customer experience, 'virtualization'

Globe migrates tech systems to Amazon cloud to improve customer experience, 'virtualization'

ABS-CBN News
Posted at Dec 14 06:08 PM

Globe Telecom is migrating its technology infrastructure to Amazon Web Services' (AWS) cloud storage and computing to speed up systems and improve customer experience, it said on Monday. Read more »

BSP sets 'enhanced' website launch in October, aims to bring central bank 'closer to the people'

BSP sets 'enhanced' website launch in October, aims to bring central bank 'closer to the people'

ABS-CBN News
Posted at Sep 21 01:14 PM

The Bangko Sentral ng Pilipinas said Monday it would launch its enhanced website in mid-October in a bid to connect more to consumers.    Read more »

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