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Pagdami ng mga biktima ng human trafficking sinisilip ng Senado

ABS-CBN News
Posted at Jan 19 09:48 PM

Iniimbestigahan ng Senado ang patuloy na pagdami ng mga Pilipinong nabibiktima ng human trafficking. Read more »

DOH backs extension of work-from-home arrangements

ABS-CBN News
Posted at Sep 16 08:33 PM

The DOH on Friday expressed support in allowing employees to continue to work remotely, saying such arrangement has proven beneficial. Read more »

Opisinang 'nangha-harass' sa mga di nagbabayad ng utang sinalakay

ABS-CBN News
Updated as of Sep 15 08:20 PM

Sinalakay ng Philippine National Police ang isang call center na nanghaharass umano ng mga may utang sa online lending agencies. Read more »

Ilang call center agents, ikinatuwa ang pagpapalawig ng WFH set-up

ABS-CBN News
Posted at Sep 11 08:32 PM

Pinalawig pa ang work-from-home arrangement para sa mga empleyado ng information, technology, and business process management enterprise. Read more »

IT-BPM sector eyes adding 1.1 million new jobs

Warren de Guzman, ABS-CBN News
Posted at Aug 31 09:05 PM

This would effectively double the industry’s existing workforce of around 1.4 million. Read more »

Meta seeks to help turn 'fees into profits' with business messaging

Jessica Fenol, ABS-CBN News
Updated as of Aug 17 09:47 AM

As consumers sought a more personal level of connection with businesses through meaningful conversations, Meta said Tuesday firms need to turn into Messaging to improve sales. Read more »

'Underground BPOs' competing for workers with registered BPOs: PEZA

Zandro Ochona, ABS-CBN News
Updated as of May 17 12:18 PM

PEZA warned that “underground BPOs” are luring employees from registered BPOs by offering higher pay sans security of tenure as a way to evade the government. Read more »

Call center agent huli sa drug-bust sa Pasig

Reiniel Pawid, ABS-CBN News
Posted at Apr 04 07:18 AM

Arestado ang isang call center agent sa kahabaan ng Caruncho Avenue, Barangay San Nicolas, Pasig City matapos matapos harangin dahil sa hindi pagsusuot ng helmet. Read more »

BPO workers humiling ng dayalogo ukol sa hybrid work

ABS-CBN News
Posted at Mar 30 01:44 PM

Humihingi ng dayalogo ang samahan ng mga call center worker para pag-usapan ang pagbabalik-opisina sa mga nasa BPO industry. Read more »

As gov't nixes WFH, BPOs say hybrid work is the future

Jessica Fenol and Art Fuentes, ABS-CBN News
Updated as of Mar 28 10:24 AM

As the government orders BPOs to end work-from-home setups, industry leaders say a hybrid office-remote work arrangement is key to keeping 'talents' happy and the sector competitive. Read more »

Family affair: Parents bring kids to BPOs for COVID jabs

Anjo Bagaoisan, ABS-CBN News
Posted at Mar 19 08:18 PM

Around 1.4 million children aged 5 to 11 and 9.7 million children aged 12 to 17 have gotten COVID-19 shots, the DOH said Friday. Read more »

PEZA to appeal denial of work from home extension

ABS-CBN News
Posted at Mar 18 12:34 PM

PEZA said Friday it will appeal the government's decision disallowing work-from-home setups for BPO workers until end-September. Read more »

Pasig launches nighttime COVID-19 booster vaccination

Anjo Bagaoisan, ABS-CBN News
Posted at Mar 12 07:22 AM

Mayor Vico Sotto said Pasig did not mount ‘bakuna nights’ in the past year of the vaccination rollout to avoid stretching out the city health team. Read more »

Optum backs hybrid work setups as govt nixes WFH

Art Fuentes, ABS-CBN News
Posted at Mar 10 09:43 AM

Global BPO firm Optum said hybrid work setups should be allowed to continue as the government insisted that workers in the industry should return to their offices. Read more »

BPOs bat for 'more permanent' hybrid work setup

ABS-CBN News
Updated as of Mar 02 12:34 PM

A hybrid work setup would keep the Philippines competitive in business process outsourcing (BPO), said an industry group. Read more »

73 anyos na lolo natanggap bilang call center agent sa Cebu

ABS-CBN News
Posted at Feb 03 02:27 PM

Hired on the spot bilang call center agent si Rotello 'Tuti' Escanilla, 73, sa job fair nitong weekend sa Bogo City, Cebu. Read more »

BPO industry seen growing up to 13 pct this year

Warren de Guzman, ABS-CBN News
Posted at Nov 16 08:51 PM

The IT and Business Process Association of the Philippines said it expects the sector to once again outpace the Philippine economy this year. Read more »

ADB cites PH success in services-led development

Warren de Guzman, ABS-CBN News
Posted at Nov 16 08:25 PM

A study by the ADB cited the Philippines as showing that the services sector can be as important as manufacturing in growing a country’s economy. Read more »

Mga kilalang Pinoy iginuhit na sinliit ng 25 sentimos

ABS-CBN News
Posted at Oct 03 07:44 PM

Ginawang sinliit nang 25 sentimos ang mga sikat na Pinoy personality tulad nina Apo Whang-Od at Hidilyn Diaz. Read more »

Zoom, Five9 mutually agree to terminate nearly $15 bln all-stock deal

Subrat Patnaik, Reuters
Posted at Oct 01 08:27 AM

Five9 Inc shareholders voted down on Thursday the call center software firm's $14.7 billion sale to Zoom Video Communications Inc, scuttling what would have been the virtual conferencing giant's biggest-ever acquisition. Read more »