business-process-outsourcing | ABS-CBN News

Half of IT-BPM locators moved to BOI for remote work

ABS-CBN News
Posted at Feb 09 11:48 AM

Half of the over 1,000 IT-BPM locators, which cover BPOs, transferred to the Board of Investments to continue supporting work-from-home arrangements. Read more »

Deadline for BPOs transfer to BOI extended to Jan. 31

ABS-CBN News
Posted at Jan 12 02:24 PM

The Fiscal Incentives Review Board (FIRB) has extended the deadline for the IT-BPM firms to the Board of Investments (BOI) until Jan. 31, the Department of Finance said. Read more »

Peso's fall not seen to have big benefit on BPO sector

Warren de Guzman, ABS-CBN News
Posted at Sep 28 02:38 PM

IBPAP said other countries competing with the Philippines in the BPO indusry have also seen their currencies fall versus the US dollar. Read more »

Gov't to discuss extension of remote work for BPOs

ABS-CBN News
Posted at Sep 01 12:28 PM

The Fiscal Incentives Review Board said the reported extension of the work-from-home arrangement for the BPO sector is still up for discussion. Read more »

Education crisis a hurdle for BPO expansion: Accenture

Warren de Guzman, ABS-CBN News
Posted at Aug 26 09:57 PM

The Philippines is at risk of falling behind in the highly competitive global industry of IT-BPO due to an education crisis, a firm said. Read more »

Teleperformance says expansion into provinces underway

ABS-CBN News
Posted at Aug 02 08:31 PM

Teleperformance also said it is further expanding into the Philippines' second-tier cities as it seeks new talents for its workforce. Read more »

DTI says PEZA laws can be revised BPO hybrid work setup

ABS-CBN News
Posted at May 03 01:30 PM

The next administration could opt to revise PEZA rules to allow BPOs to implement a hybrid work setup without losing their incentives, the DTI said. Read more »

BPO workers humiling ng dayalogo ukol sa hybrid work

ABS-CBN News
Posted at Mar 30 01:44 PM

Humihingi ng dayalogo ang samahan ng mga call center worker para pag-usapan ang pagbabalik-opisina sa mga nasa BPO industry. Read more »

BPO workers nais ituloy ang hybrid, WFH set-up

ABS-CBN News
Posted at Mar 26 07:14 PM

Humihingi ng paunawa ang call center o BPO workers at iba pang nagwo-work from home na bigyan sila ng konsiderasyon na ituloy ang nasabing set-up. Read more »

BPOs to lose tax perks with WFH scheme: Finance chief

ABS-CBN News
Posted at Mar 22 08:55 PM

Finance Secretary Carlos Dominguez III said IT-BPM firms in ecozones and freeports can adopt work-from-home schemes but must give up their tax incentives. Read more »

Big business groups, firms back return-to-office policy

ABS-CBN News
Posted at Mar 21 06:56 PM

Major business groups and companies backed the government’s move to get employees to return to their workplaces, even as BPOs appealed for an extension of work-from-home setups. Read more »

Family affair: Parents bring kids to BPOs for COVID jabs

Anjo Bagaoisan, ABS-CBN News
Posted at Mar 19 08:18 PM

Around 1.4 million children aged 5 to 11 and 9.7 million children aged 12 to 17 have gotten COVID-19 shots, the DOH said Friday. Read more »

BPOs seek more time for office return, eye hybrid work

ABS-CBN News
Updated as of Mar 18 11:58 AM

The IT-BPM sector needs more time so its employees can return to onsite work, a group said Friday as it sought a hybrid setup in the long run. Read more »

PH gov't wants BPO workers to return to offices by April 1

ABS-CBN News
Posted at Mar 15 10:34 PM

Workers in the Philippine business outsourcing industry up in arms against a government order requiring them to return to on-site work next month. Read more »

BPO workers hit gov’t push for return to office in April

ABS-CBN News
Posted at Mar 14 01:16 PM

A group of business process outsourcing (BPO) agency employees are opposing government’s move to disallow them from working from home starting April. Read more »

Optum backs hybrid work setups as govt nixes WFH

Art Fuentes, ABS-CBN News
Posted at Mar 10 09:43 AM

Global BPO firm Optum said hybrid work setups should be allowed to continue as the government insisted that workers in the industry should return to their offices. Read more »

No extension of work-from-home for BPOs: Finance chief

ABS-CBN News
Updated as of Mar 09 02:45 PM

The government said it will allow remote work for the majority of IT-BPM enterprises in ecozones only until March 31. Read more »

For Robredo, BPOs should embrace work-from-home

ABS-CBN News
Updated as of Feb 28 07:12 PM

VP Leni Robredo on Monday said government should offer incentives that would encourage BPOs to keep work-from-home arrangements. Read more »

BPO industry seen growing up to 13 pct this year

Warren de Guzman, ABS-CBN News
Posted at Nov 16 08:51 PM

The IT and Business Process Association of the Philippines said it expects the sector to once again outpace the Philippine economy this year. Read more »

ADB cites PH success in services-led development

Warren de Guzman, ABS-CBN News
Posted at Nov 16 08:25 PM

A study by the ADB cited the Philippines as showing that the services sector can be as important as manufacturing in growing a country’s economy. Read more »