News

Property to get lift from easing inflation, 'Build Build Build': analyst

ABS-CBN News
Posted at Jan 14 10:42 AM

The government's infrastructure rollout will also make more developments accessible, said Leechiu Property Consultants CEO David Leechui.  Read more »

Alorica sees 'significant growth' in BPO operations this year

Cathy Yang, ABS-CBN News
Posted at Jan 10 03:17 PM

The Philippines, where Alorica employs roughly 40,000, is a "primary growth driver" for the company, said its Asia president, Bong Borja. Read more »

Concentrix holds closing ceremony for 2018 Cup

Concentrix
Updated as of Dec 28 06:20 PM

Concentrix recently held the closing ceremony for this year's Concentrix Cup. Read more »

Concentrix hails top performers and most outstanding employees

Concentrix
Posted at Dec 19 06:45 PM

Concentrix recently held their annual Recognition Night, one of the company's much awaited awards programs. Read more »

Concentrix holds 2018 APAC President’s Club in Boracay

Concentrix
Updated as of Dec 13 03:05 PM

Recently, business service company Concentrix sent more than 100 staff members to Boracay for an all-expense paid trip. Read more »

Concentrix kicks off 2018 Cup

Concentrix
Posted at Dec 12 04:32 PM

Concentrix's culture of tenacity in pursuing excellence is not only about achieving success in the office. Read more »

SYKES 'explores the world' on its grand year-end celebration

SYKES Asia, Inc
Updated as of Jan 03 12:56 PM

With the theme #SYKESTravelGram, the company placed the spotlight on its dedicated and aspiring talents who continuously dream to see the world. Read more »

Work from home offers fallback for AI-threatened jobs

Katrina Domingo, ABS-CBN News
Updated as of Nov 21 12:31 PM

Up to 10,000 jobs daily are offered on Freelancer.com where 92,920 employers are looking for project-based workers for data entry, programming, graphic design, Excel and Photoshop. Read more »

Philippines is world's second top globalization destination: index

Arianne Merez, ABS-CBN News
Posted at Oct 20 12:05 PM

MANILA - The Philippines is the second top globalization destination in the world this year, according to global strategic advisory firm Tholons.  Read more »

CA upholds dismissal of BPO employee who used team lead's username, password

Mike Navallo, ABS-CBN News
Posted at Oct 17 04:28 PM

MANILA - The Court of Appeals has upheld a business process outsourcing company’s decision to fire an employee caught using the computer, username and password of his co-employees. Read more »

BPO industry to hold 'Awareness Fair' amid looming automation shift

ABS-CBN News
Posted at Oct 09 08:03 PM

MANILA - Business process outsourcing (BPO) companies, information technology firms and experts will converge next month for an "awareness fair" to encourage more Filipinos to join the BPO sector amid an ongoing shift to automation, industry officials said Tuesday. Read more »

SYNNEX acquisition of Convergys approved by competition watchdog

ABS-CBN News
Posted at Oct 08 06:02 PM

MANILA - SYNNEX Corp's acquisition of Convergys Corp has been approved by the Philippine Competition Commission (PCC), the agency said Monday.  Read more »

Concentrix announces close of acquisition with Convergys

Concentrix
Updated as of Oct 31 11:45 AM

Concentrix has confirmed that the previously announced acquisition of Convergys has officially closed, and the integration with Concentrix has begun. Read more »

BPOs told to invest in 'brain power,' new services to survive digital shift

Katrina Domingo, ABS-CBN News
Updated as of Sep 26 05:39 PM

Call centers and other back office service providers "need to concentrate on activities that have more brain power and more human skills" to survive the automation shift, analysts said Wednesday, after a recent study showed that 60 percent of employers are planning to upgrade their businesses with technology-based solutions. Read more »

Philippines' 'slow' automation shift may lead to job, investment losses: analyst

Katrina Domingo, ABS-CBN News
Posted at Sep 26 04:26 PM

The Philippines is "a bit behind" its regional peers in terms of data science and digitalization, Asian Institute of Management Senior Data Scientist Christian Alis told ABS-CBN News. Read more »

Lower costs lure BPOs to 'next wave' cities

Jessica Fenol, ABS-CBN News
Posted at Sep 18 02:54 PM

Business process outsourcing companies are looking to add 100,000 square meters of office space in the provinces in the next 3 years, with the potential to create jobs, according to a property consulting firm. Read more »

BPOs need to keep English language edge: Teleperformance

ABS-CBN News
Updated as of Sep 13 05:01 PM

The country needs to be more competitive in terms of English proficiency to keep up with BPOs in India, Latin America and the US which also serve English-speaking clients. Read more »

Teleperformance opens 19th site, counts on keeping perks

Jessica Fenol, ABS-CBN News
Updated as of Sep 13 01:38 PM

Removing incentives has the potential to affect operational costs of BPO firms in the country, Teleperformance Philippines managing director Travis Coates said during the inauguration of their 19th site in the country.  Read more »

Firms urged to consider human 'impact' of AI shift

Jessica Fenol, ABS-CBN News
Updated as of Sep 05 09:11 AM

Companies should ensure truth and privacy in collected data and retool their workforce so that they can work with AI, said Accenture Philippines managing director Lito Tayag. Read more »

Call center agents, kanya-kanyang diskarte para makasabay sa taas ng bilihin

ABS-CBN News
Posted at Aug 27 10:06 PM

Maraming call center agent ang nagpapalipat-lipat ng kompanya para makahanap ng mas malaking sahod. Read more »