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BPO industry seen performing better vs PH economy this year

Warren de Guzman, ABS-CBN News
Updated as of Nov 20 08:56 AM

MANILA - The Philippine business process outsourcing sector will perform better than the Philippine economy this 2020. But it won’t see growth in revenues either. Read more »

Healthcare BPOs see opportunity to upgrade PH systems amid pandemic

Warren de Guzman, ABS-CBN News
Posted at Nov 11 04:19 PM

The COVID-19 pandemic presents an opportunity for Philippine hospitals, clinics, insurance companies and government agencies to make their healthcare data systems more interoperable, an industry group of BPOs that handle healthcare information said on Wednesday.  Read more »

Metro Manila faces highest office space vacancy since global financial crisis: Colliers

ABS-CBN News
Updated as of Oct 29 11:50 AM

Colliers International said Thursday Metro Manila could post the highest office vacancy since the global financial crisis as offshore gaming operators vacate spaces and BPOs rationalize requirements due to COVID-19.   Read more »

30,000 BPO jobs available to repatriated OFWs: DOLE

ABS-CBN News
Posted at Oct 07 12:58 PM

Some 30,000 job opportunities in the business process outsourcing (BPO) industry are available to migrant workers who were repatriated due to the COVID-19 pandemic, the Department of Labor and Employment (DOLE) said Wednesday. Read more »

BPOs, other job opportunities seen to reduce holiday unemployment: ECOP

Bruce Rodriguez, ABS-CBN News
Posted at Oct 06 11:43 AM

"(It) would be things like mining na medyo iniwanan natin, na if we really want to create jobs, we create jobs in that area, 'yung mga forestry natin, agriculture maybe those are the places where you can create jobs."   Read more »

DTI aiming to tap Australian market for Philippine BPO industry

ABS-CBN News
Posted at Sep 22 02:43 PM

The DTI said its Export Marketing Bureau (DTI-EMB) and the Philippine Trade and Investment Center in Sydney will conduct a webinar+ on 25 September 2020, 1:30 pm in the Philippines and 3:30 pm in Australia. Read more »

BPOs, government top recruiters despite virus impact on economy, businesses: Jobstreet

Jessica Fenol, ABS-CBN News
Posted at Sep 02 12:52 PM

The Business Process Outsourcing and the Philippine government are the leading hirers on the platform today despite job cuts and retrenchments in other businesses due to the impact of the coronavirus pandemic, recruitment portal Jobstreet said Wednesday.  Read more »

Google shifts business to another Philippines-based BPO

Jessica Fenol, ABS-CBN News
Posted at Aug 25 01:50 PM

Google Philippines said Tuesday it has decided to "shift" to another vendor in the Philippines following a news report that some employees of its business processing outsourcing (BPO) partner were alleged involved in fraudulent activities.    Read more »

De Lima wants probe on BPO workers placed on 'floating status' during COVID-19 crisis

Katrina Domingo, ABS-CBN News
Posted at Jul 14 12:01 PM

Detained Sen. Leila de Lima has filed a resolution urging the Senate to probe the status of business process outsourcing (BPO) employees who were allegedly placed on "floating status" during the coronavirus disease 2019 (COVID-19) crisis.   Read more »

BPOs posibleng sumaklolo sa mga nawalan ng trabaho sa pandemya

Warren de Guzman, ABS-CBN News
Updated as of Jul 07 01:28 PM

Maraming naghahanap ng trabaho ngayon matapos mawalan ng pagkakakitaan dahil sa COVID-19 pandemic. Read more »

BPO, 'Build Build Build' to spur Philippine economic recovery says Bello

Arianne Merez, ABS-CBN News
Posted at Jul 01 02:19 PM

The Philippines is hoping to spur economic recovery with jobs in construction and the business process outsourcing (BPO) industry, the country's labor chief said Wednesday as the coronavirus pandemic threatens with more job losses.   Read more »

Many BPO firms expect growth this year despite COVID-19 disruptions

ABS-CBN News
Updated as of Jun 26 11:40 AM

The IT and Business Process Association of the Philippines said almost half of the companies it surveyed are still optimistic about growth this year, with strong demand from the healthcare, telecoms, e-commerce and logistics sectors. Read more »

BPO company sa Taguig naghahanap ng 2,000 home-based employees

ABS-CBN News
Updated as of Jun 24 04:58 PM

Online ang buong proseso ng application at kailangan lang pumunta sa website ng kompanya. Read more »

Singapore BPO Everise to hire 2,000 in Philippines for work-from-home pool

ABS-CBN News
Posted at Jun 23 02:00 PM

The new remote pool will boost its current 3,000 employees in Manila and 12,000 global workforce that cater to its global operations, Everise said in a statement. Read more »

DOLE urged to probe alleged non-payment of call center agents' salaries during COVID-19 crisis

Katrina Domingo, ABS-CBN News
Posted at Jun 22 03:33 PM

Sen. Imee Marcos on Monday urged the Department of Labor and Employment (DOLE) to investigate alleged labor violations in call centers, saying she received reports that several agents have not received their salaries during the coronavirus disease 2019 (COVID-19) pandemic. Read more »

Pag-recruit sa BPO employees kahit may ibang naka-'floating' status inireklamo

ABS-CBN News
Posted at Jun 19 08:06 PM

Nagtataka ang ilang empleyado kung bakit nilagay sila sa floating status pero kumuha naman umano ng bagong empleyado ang kanilang BPO company. Read more »

BPOs keep jobs on the back of logistics, e-commerce

Jessica Fenol, ABS-CBN News
Posted at May 07 02:03 PM

Logistics and e-commerce drove demand for outsourcing during the lockdown, offsetting the decline in its traditional markets and helping save jobs, the head of an industry group said Thursday. Read more »

BPOs insist: We are 'very different' from POGOs

Jessica Fenol, ABS-CBN News
Posted at May 07 02:03 PM

The BPO industry "generate a lot of jobs for Filipinos and are leveraging the talent that we have in the Philippines," CCAP president Jojo Uligan told reporters in a video conference.    Read more »

Palace: No favoritism in allowing POGOs to resume operations

ABS-CBN News
Posted at May 02 02:18 PM

MANILA – Malacañang said Saturday it was not playing favorites for allowing Philippine Offshore Gaming Operators (POGOs) to partially resume while the country grapples with the COVID-19 crisis. Read more »

Palace on POGO resumption: 'No gambling takes place in the Philippines'

Arianne Merez, ABS-CBN News
Posted at May 01 03:07 PM

Offshore gaming firms are considered part of the business process outsourcing industry, Malacañang said Friday, noting that its local operations do not include gambling per se.   Read more »