MANILA – Communications service provider Vonage will offer free calling services to the Philippines in the wake of Typhoon Ruby.
The firm said that starting 12:01 a.m. (ET) December 9 until 11:59 p.m. (ET) December 10, all per-minute calling charges will be waived for Vonage residential service customers who make calls to the Philippines.
“Vonage customers on the Vonage 3000 to Globe Philippines Plan will now be able to call non-Globe numbers in the Philippines for free through December 10. They will continue to receive 3,000 minutes of calling per month to Globe numbers in the Philippines,” Vonage said in a statement.
It added that all other Vonage residential service customers with international calling will be able to call all numbers in the Philippines for free during the promo period.
All other fees including taxes, surcharges and monthly recurring charges, etc. will continue to apply. If calling fees were charged, customers will be credited in a future billing statement.
"We are committed to keeping the lines of communication open for our customers and their families, and we want to ensure they are able to reach their loved ones in this time of concern," said Joe Redling, president of Consumer Services for Vonage.
"Our thoughts are with all those impacted by Typhoon Hagupit (Ruby) and hope this helps give our customers peace of mind following this natural disaster,” Redling added.