Globe vows to restore network 'as soon as weather permits'


Posted at Dec 07 2014 04:00 PM | Updated as of Dec 08 2014 12:00 AM

Weather unfavorable for actual field work, company says

Scenes around Tacloban City in the early morning of Sunday after typhoon Ruby's landfall. Photo by Zhander Cayabyab, DZMM Radyo Patrol

MANILA -- Telco giant Globe Telecom said Sunday its network operations team has initiated "service restoration process" in areas affected by Typhoon Ruby.

In a statement, the company said that as of 2 p.m. on Sunday, this process "mainly involves assessment of the typhoon’s impact on network infrastructure as weather remains unfavorable for field personnel to do actual field work."

Still, the company’s operations team in Visayas is ready to address network concerns brought by Typhoon Ruby, weather permitting, senior vice-president for corporate communications Yoly Crisanto said in the statement.

“The safety of our employees is our main priority at any given time. Needless to say, the company is ready to execute service restoration as soon as weather permits. We’re hoping to undertake actual field work by tomorrow (Monday),” she said.

Globe said initial assessment indicates there are no major outages caused by Typhoon Ruby, which made landfall in Eastern Samar Saturday night.

Service disruptions were due mostly to power outages and "misalignment of antennas" following strong winds brought by the typhoon, Crisanto said.

As part of its preparation for Typhoon Ruby, Globe implemented "preemptive measures" that include a temporary service interruption of mobile coverage in Eastern Samar.

"Full restoration may be completed within a 48-hour period after recovery efforts are initiated," the statement said.

As of 12 noon on Sunday, Globe said service interruptions have been monitored in some areas in the provinces of Biliran, Eastern Samar, Northern Samar, Leyte, Southern Leyte and Western Samar.