Converge ICT services down, says due to power issue

ABS-CBN News

Posted at Nov 17 2020 02:31 PM | Updated as of Nov 17 2020 09:27 PM

MANILA (UPDATE) - Subscribers of broadband service provider Converge ICT reported that they were unable to access the internet Tuesday starting around 1:10 p.m.

In a statement, Converge said there was a power outage in its data center and all subscribers are affected. 

Converge CEO Dennis Anthony Uy confirmed to ABS-CBN that there was "a power issue" and the company is already "looking into it."

The company said its engineers were working to restore power and re-establish connectivity “at the soonest possible time.”

 

Around 6:30 p.m., the company posted an advisory on its Facebook page saying it had restored connectivity in North and Central Luzon for residential and corporate clients. 

"While we're still working to restore connectivity for NCR and South Luzon clients, kindly expect it to be resolved within the next few hours," the company said.

As of 9 p.m., Converge has yet to restore connectivity in parts of Metro Manila. 

- Report from Michelle Ong, ABS-CBN News

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