MANILA, Philippines – The Department of Transportation and Communications (DOTC) on Friday held a consultative meeting with the Department of Tourism, Bureau of Immigration, and Bureau of Customs in order to address issues in airports, particularly the Ninoy Aquino International Airport (NAIA) Terminal 1, which was recently dubbed as the “world's worst airport” by a travel website.
The meeting also aims to prepare the airport for the expected influx of passengers this holiday season.
According to Transportation Secretary Mar Roxas, they expect an increase of 20% in passengers this December.
The NAIA Terminal 1 is serving 7.3 million passengers a year or 20,000 a day.
Unfortunately, the terminal's capacity is only 5.5 million.
The DOTC admits that delays are experienced due to the shortfall in the number of inspectors and other personnel.
The DOTC is currently looking at hiring more personnel or redeploying some personnel in order to cover peak hours and shifts.
The terminal is also undergoing some renovations.
The plan is to take out the VIP Lounge and turn it into a passenger bay in order to make the terminal more spacious.