BPI warns clients vs cybercriminals ahead of major systems upgrade


Posted at Oct 15 2019 04:22 PM

MANILA - Bank of the Philippine Islands on Tuesday warned clients against fraudsters who might take advantage of its one-day systems upgrade later this week.

Cybercriminals are now "more aggressive, creative, and sophisticated" and could "take advantage of the upcoming activity," the country's third largest lender by assets said.

Online banking channels including ATM and debit card services will be unavailable on Oct. 19 from 12:01 a.m. to 11:59 p.m. due to a systems upgrade, BPI said earlier.

Scammers sometimes pretend to be bank employees and ask for a client's One-Time PIN, online banking password, and other confidential information, BPI said.

"Don't fall for it," the Ayala-led lender said, as it gave the following tips:

1. Change passwords regularly. Passwords must include an uppercase letter, lowercase letter, a number, and a special character to make it harder to guess.

2. Avoid unsecured WiFi connections and shared computers when accessing e-mail or bank accounts.

3. Monitor transactions regularly.

4. Be wary of messages of websites asking for personal and confidential information. Never give confidential information such as password, one-time PIN, birthday, mother's maiden name, account details, and other information that can be used to identify a person.

5. Ignore and delete phishing emails. If opened, never click on the embedded links.

6. Report suspicious e-mails to expressonline@bpi.com.ph.