BPO cost gap between PH, India widens


Posted at Sep 17 2012 05:05 PM | Updated as of Sep 18 2012 01:05 AM

MANILA, Philippines - The cost gap between the Philippines and India has widened because of the stronger peso and the weaker rupee, according to an official of the Business Processing Association of the Philippines (BPAP). 

Benedict Hernandez, BPAP president, said non-contact center BPOs are expected to grow more than the call center industry. 

The BPO industry is expected to bring in $25 billion in revenues a year by 2016, and employ 1.3 million Filipinos.

Meanwhile, BPI president Aurelio Montinola said the government should start attracting manufacturing companies to set up shop in the country, saying China's "cost advantage" against the Philippines has disappeared. 

The government's economic managers held a briefing with the theme "Good Governance is Good Economics" on Monday. They sought to assure investors the economy is in good hands. - Report from Coco Alcuaz, ANC