Business Mentor: When to pivot your business

Armando Bartolome

Posted at Sep 16 2023 08:50 AM

I am often asked about the critical decision of when to pivot a business. This is not a decision to be taken lightly. Here are some key indicators that suggest a pivot may be necessary:

1. Market Saturation: If your industry is saturated with competitors offering similar products or services, it may be challenging to differentiate yourself. A pivot can help you find a unique selling proposition and stand out.

2. Shifting Consumer Preferences: Consumer preferences constantly evolve, and businesses must adapt accordingly. Monitor changing trends and preferences to identify opportunities for a pivot that caters to these new demands.

3. External Disruptions: External factors like economic crises, technological advancements, or unforeseen events like the pandemic can significantly impact your business. Assess the potential long-term effects of these disruptions and consider pivoting to mitigate risks.

Strategies for a Successful Pivot

Once you've determined that a pivot is necessary, approach the process strategically. Here are some strategies to consider:

1. Conduct Market Research: Thoroughly research the market to identify untapped opportunities and potential gaps. Understand your target audience's needs, pain points, and aspirations to develop a new business model that aligns with their expectations.

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2. Evaluate Resources and Capabilities: Assess your existing resources, including talent, technology, and infrastructure. Determine if they can be leveraged for the pivot or if additional investments and partnerships are required.

3. Test, Measure, and Learn: Implement small-scale pilots or prototypes to test your new direction before fully committing. Collect feedback, measure the results, and use the insights gained to refine your pivot strategy.

4. Communicate and Engage: Effective communication is crucial during a pivot. Keep your team, customers, and stakeholders informed about the changes, involve them in the decision-making process, and address any concerns or questions they may have.

Pivoting a business can be challenging and transformative but can also be the key to survival and long-term success. By recognizing the signs indicating a pivot is necessary and implementing a well-executed strategy, entrepreneurs can navigate uncertainty and emerge stronger, ready to thrive in adversity.


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