Air passenger bill of rights out by end-August

ABS-CBN News

Posted at Aug 13 2012 07:16 PM | Updated as of Aug 14 2012 04:24 PM

MANILA, Philippines - Transportation Secretary Mar Roxas wants the Air Passenger Bill of Rights out by the end of the month.

Roxas said there will be no need for another public hearing on the Air Passenger Bill of Rights. There were only two public hearings, the last one on July 20.

"It appears that there will be no need for another public hearing. Subsequent consultations and inputs can be done via memoranda or email," he said.

The Department of Transportation and Communications (DOTC), Civil Aeronautics Board and Civil Aviation Authority of the Philippines are finalizing the Air Passenger Bill of Rights before a final draft is released.

"We will publish this draft for final comments before we finalize," Roxas said, noting it will be ready within the next two weeks.  "Not later than end of this month."

The Air Passenger Bill of Rights is a proposed joint Administrative Order by the Department of Transportation and Communications (DOTC), Department of Trade and Industry (DTI) and Civil Aeronautics Board (CAB), which seeks to balance protecting the rights of passengers and interests of local airlines.

In response to an increase in complaints from passengers, the Air Passenger Bill of Rights sets guidelines on overbooking, compensation for passengers, flight cancellations, rebooking and refunds.

However, during the public hearings, there were contentious issues such as the opening and closing hours of check-in counters; the declaration of the number of seats offered on promo fare and the compensation for passengers who were denied boarding or were bumped off.