MANILA - Ride-hailing firm Grab on Thursday urged drivers to refrain from taking actions that will negatively impact bookings, following a group's proposed "transport holiday."
A transport network vehicle services (TNVS) group earlier said it would stage a "transport holiday" on Monday, July 8 from 6 a.m. to 6 p.m. as they protest complaints against the Land Transportation Franchising and Regulatory Board (LTRFB).
Although Grab recognizes free speech, right to peaceful assembly and the "call for smoother process and faster timelines," it urged drivers to work with regulators and passengers through dialogue, its public affairs manager Nicka Hosaka said.
"We urge our Transport Network Vehicle Service (TNVS) partners to show utmost restraint before taking actions that could negatively impact the ability of passengers to book rides," Hosaka said.
"We encourage our TNVS partners to work with us, with passengers, and with our regulators to address TNVS pain points through dialogue. Let us take the high road and to not resort to any rash actions that would directly affect the passengers we are all committed to serve," she added.
Grab earlier deactivated drivers without provisional authority, as part of its compliance with LTFRB regulations.