Singapore BPO Everise to hire 2,000 in Philippines for work-from-home pool

ABS-CBN News

Posted at Jun 23 2020 02:00 PM

Customers line up to purchase computers in shops along Gilmore Avenue as the demand for work from home employees rises during the COVID-19 lockdowns. Mark Demayo, ABS-CBN News/File

MANILA - Singapore-based business process outsourcing firm Everise said Wednesday it would hire 2,000 work from home staff in the Philippines.

The new remote pool will boost its current 3,000 employees in Manila and 12,000 workforce that cater to its global operations, Everise said in a statement.

Unemployment surged to a record 17.7 percent in April, bloating the total number of jobless Filipinos to 7.3 million after the coronavirus lockdown caused the economy to shrink for the first time in 22 years.

"The operational metrics point to us having an appetite for growth, and as such we are poised for strong recovery post-COVID-19 and the necessary restrictions on movement," Everise founder and CEO Sudhir Agarwal said.

No age requirement will be imposed on new recruits, while customer experience and support background across voice, chat and email for technology and healthcare brands will be an advantage, it said.

Everise has two facilities in Taguig. It also invested "millions of dollars" in its work from home infrastructure, it said.

“We are exceedingly grateful that due to this foresight, we have not only been disrupted by the ongoing COVID-19 crisis, but we’ve been able to step in where other companies could not continue to support their customers," Agarwal said.

Despite easing of COVID-19 restrictions, some businesses still employ work from home solutions to protect their workforce from contracting the disease.

-- with a report from Vivienne Gulla, ABS-CBN News