Amazon to create 3,200 PH customer service jobs this year


Posted at Jun 04 2019 05:51 PM

The logo of Amazon is seen at the company logistics center in Boves, France, May 13, 2019. Pascal Rossignol, Reuters/File

MANILA - Amazon on Tuesday announced the creation of 3,200 customer service jobs in the Philippines this year to serve online shoppers around the world.

The new Manila and Cebu-based roles will provide 24/7 support to North America and UK-based customers, the e-commerce giant said in a statement. Some 1,800 local jobs were created in 2018, it said. 

Customer service associates, team managers and group managers are among the customer service center roles at Amazon's hubs in the Philippines, it said. 

"It has been a pleasure to work with such talented people in the Philippines who bring high levels of experience and passion to their work,” Amazon's vice president for Worldwide Customer Service Tom Weiland said. 

“Amazon’s customer service is one of the strongest in supporting and delighting our customer’s day in day out and I am proud to see the Philippines growing as part of our global network," he added. 

In 2016, the company launched Amazon Web Services (AWS) in the country, on top of its customer service hubs here. The company said it employs over 275,000 in the US. 

For information on the available jobs, visit Amazon's Manila and Cebu online recruitment sites.