How Walmart cashier became a labor leader in China

By John Ruwitch, Reuters

Posted at Apr 12 2014 01:09 PM | Updated as of Apr 12 2014 09:09 PM

How Walmart cashier became a labor leader in China 1
Huang Xingguo (back left) talks to workers outside a closed Walmart store in Changde, Hunan province in this handout photo taken on March 26, 2014. Photo handout via Reuters

DENGFENG, China - Huang Xingguo took a job as a cashier at a new Walmart store in his hometown in southern China for a steady paycheck and the prospect of upward mobility after a string of sales jobs and a run as a day trader.

Five years later, he has landed on the frontlines of China's labour rights movement, an unlikely leader of several dozen workers seeking better severance pay after the store in the Hunan province city of Changde announced last month it was closing.

It's not the biggest labour dispute China has seen in a recent surge of activism that has included factory strikes involving thousands of workers, but experts say it's among the more significant.

In China, as in other countries, Wal-Mart Stores Inc has figured prominently in the debate over worker rights. Unions first opened at its stores in 2006 during a major government-led drive to unionise private companies. The Chinese government used Wal-Mart as a fillip for greater unionisation at foreign firms.

The Changde case would not just set a precedent for Wal-Mart, but for other foreign companies seeking to restructure their operations in response to a slowing Chinese economy.

Worker protests are common in China, but leaders like Huang are not. Huang is chairman of the state-backed union at Walmart store No. 2024, and was democratically elected to the post, which makes him even rarer. Because Huang is a union branch leader, the case is also a challenge to the world's largest and China's only legal union, the 260 million-member All-China Federation of Trade Unions (ACFTU).

Over the past several years, China's union has sat on the sidelines as workers, emboldened by a demographic shift that has led to a shrinking labor pool, have become more knowledgeable about their rights and proactive in using both collective action and the legal system to protect them. The ACFTU has typically done little to protect the rights of labourers in disputes, despite a mandate to do so, experts and workers say. Most union branch bosses in China are hand-picked by management.

Labour rights lawyers, scholars and activists hope Huang's example can push the ACFTU toward greater activism for workers.

Last week, about two dozen lawyers, scholars and labour activists brought Huang and three of his colleagues to discuss the case for two days at a hotel in Dengfeng, Henan province - a location one of the organisers said was chosen because it is far from the spotlight of Hunan.

"This case is significant because he (Huang) is an inside-the-system, legal union chairman," said Wang Jiangsong, a Beijing-based labour scholar who was at the meetings. "It's a very valuable case."


Short, with a buzz cut and a round face punctuated by a goatee beard and rectangular glasses, Huang, 42, is unassuming and says he was motivated to fight Wal-Mart because it was the right thing to do.

After receiving a degree in Chinese from a university in Hunan, Huang worked for a state-owned general merchandise company for six years, advancing to middle management. He and others were bought out in the late 1990s amid China's state-owned enterprise restructuring campaign and he went into pharmaceutical sales, bouncing between companies.

It was as a sales team leader that Huang says he learned the secret to good worker-management relations. "In the process of organizing these people I learned that only if you think about them and think about their interests will the group have cohesion," he told Reuters on the sidelines of the meeting in Dengfeng.

In February 2009, Huang started work at the new Walmart store in Changde. Beginning at the cash register, Huang moved up and eventually became an administrative manager. By 2011, he had joined the union committee as a vice chairman and was sent on a training course on the union's role that was run by the provincial ACFTU.

"This was the first time I really understood what the union organisation was about," he said. "After that training I felt that the union had a bigger mission and responsibilities."

In early 2013, he was unanimously elected chairman of the store branch of the union.


But the Changde Walmart was flailing, according to Huang. Sales went from weak to worse and foot traffic was thin, he said, adding that the number of staff had more than halved to under 150 by early this year.

Raymond Bracy, head of corporate affairs at Walmart China, said the company schedules and manages labour at stores worldwide to match store traffic. "Sometimes, these actions allow us to keep the store open. In Changde, it was not enough to keep the store open," he said.

In late February, Huang said Wal-Mart offered him a promotion to a job in the Hunan capital of Changsha on condition he would agree to help make an upcoming, but unspecified, "major change" at the Changde store proceed smoothly, he said. He feared the store might be slated to close.

If Huang was offered a promotion and a move to another store, Bracy said, "he was no doubt viewed as a capable associate who had the potential to contribute in another role".

On March 5, Wal-Mart announced the store would indeed close two weeks later.

"I knew I needed to help the workers," Huang said. "I knew that if I didn't, I would not be able to forgive myself."

He turned down the job in Changsha and started mobilising the union. The workers were unhappy that there was no prior consultation before the store closure was announced. They also took issue with the level of compensation Wal-Mart was offering those who decided to take a buy-out, arguing they were being dismissed illegally and deserved more.

Undergirding their displeasure, Huang said, was the feeling that Wal-Mart had not given workers their due respect. Ironic, he noted, as one of Wal-Mart's self-proclaimed core values is "respect for the individual".

Several rounds of consultation between the union and the company have failed to end the disagreement. Workers temporarily blocked Wal-Mart from clearing the store of goods, and asked the government for backing. The union is considering taking the case to formal arbitration.

"The reason Wal-Mart is holding on, even to the point where their expenditures have surpassed what the workers in this case are asking for, is because they do not want the way the Changde Walmart situation is resolved to become a precedent," said a scholar involved in the case who declined to be identified because of her close ties to the ACFTU.

Wal-Mart said in October it planned to close 15-30 China stores through 2016 while opening up to 110 and creating nearly 19,000 jobs as part of efforts to revitalise its business. It has around 400 stores in China. In the Changde case, the company had "met obligations the law requires", paying workers whose contracts expired based on the number of years of service, Bracy said.

The AFL-CIO, the United States' biggest federation of unions, said it "supports the demands of Chinese workers" in a statement about the case on its website on March 28.


Over two days at the hotel in Henan, lawyers, scholars and NGO experts debated the legal merits of the case and offered advice for navigating what are essentially uncharted waters for a local union branch.

China's unions are fundamentally weak, said the scholar with ACFTU ties. Its mandate is to protect the interests of the nation - or government - above those of the workers. "When there's a conflict they have to protect the former," the scholar said. "It's the safe choice."

In a country where the right to strike is not legally protected, labor organizing is a risky business. The government puts a premium on maintaining a stable, investment-friendly environment.

A Shenzhen court on Friday convened a second hearing in the case of Wu Guijun, a former furniture factory employee who took part in a May 2013 protest over the plant management's refusal to discuss compensation for workers affected by the factory's impending closure and relocation.

Wu, who had been elected as a worker representative but had nothing to do with the official union, was charged with gathering a crowd to disrupt public order, and detained. The case is being watched as a barometer for the government's waning tolerance for strikes.

Friends have called Huang to warn him to back down for his own sake. But union leaders from other Walmart stores in China have also called to learn from the situation in Changde.

Huang is under no illusions.

"In terms of the protection of collective rights in this case I'm not optimistic. Nor am I optimistic about the future work prospects for those of us who are leading this effort to protect our rights," he said.

"But we have no regrets. At least we can tell future generations, our colleagues and our friends that we did something in good conscience, and it took a lot of guts."