Viber, WHO launch chatbot to fight misinformation on COVID-19


Posted at Mar 31 2020 06:41 PM

MANILA - Viber and the World Health Organization have launched a chatbot to help fight misinformation on the coronavirus disease 2019 (COVID-19), the chat platform said Tuesday. 

The company said the chatbot is multilingual and interactive. 

"The chatbot, which comes in several languages, answers the most commonly asked questions about the pandemic and gives users important and life-saving information," Viber said. 

The chatbot features a Latest News section that is updated in real-time straight from WHO's website. Other main sections include Protect Yourself, Mask Usage, Travel, and an interactive Myths quiz to test the users’ knowledge of the virus, Viber said.

Users can also send help through a Donate Now feature to support WHO’s COVID-19 Solidarity Response Fund.

“WHO aims to reach as many people as possible with reliable health information through innovative digital technology,” said WHO Director-General Tedros Adhanom Ghebreyesus.