MANILA - Ride-sharing firms Uber and Grab Philippines addressed their users simultaneously on Monday stating that the merger's transition would be complete by April 8, which means the Uber app can no longer be used in booking rides starting April 9.
Singapore-based Grab announced early Monday that it has acquired the Southeast Asia operations of its rival US-based Uber in a "largest-ever" deal of its kind in the region.
"We’re in the midst of combining our operations and will transition all Uber services over to the Grab app by 8 April 2018. So you’ll be able to continue using the Grab app as you normally do," Grab Philippines said in a statement.
Meanwhile, Uber Philippines said all booking requests should be made using the Grab app starting April 9.
"However, you can still use the Uber app in more than 80 countries around the world," the company said.
Senator Grace Poe on Monday reminded ride-hailing operators to make sure that the service to commuters would not be disrupted as a result of the transition.
"Although this is a business decision which should ultimately be settled between Grab and Uber, it is still imbued with public interest. We all know that thousands of commuters rely on TNVS [transport network vehicle services] to ferry them to work and other places of destination," Poe said.
The effect should be the change of ownership issue and "not the service convenience and availability," Poe said.
The Philippine Competition Commission chair Arsenio Balisacan has said the PCC has yet to receive a notification from both Grab and Uber about the transaction.
Under the Philippine Competition Act, the deal may need clearance from the PCC to ensure that it will not result in a monopoly, price fixing, and unfair trade practices.
Grab Philippines country head Brian Cu, in a separate statement released Monday, assured the government and the public of their "commitment towards quality of service" and their promise to adhere to regulatory guidelines on activations and pricing.