MANILA, Philippines - Some 122,000 Manila Electric Company (Meralco) customers are expected to benefit from a bill deposit refund this year.
These good payers -- meaning customers who have settled their bills on or before the due date for the past three years -- will soon receive a letter from Meralco informing them of their eligibility for a refund.
The eligible customer will have to fill out a form enclosed with the letter and submit it to the nearest Meralco branch. Those with a refund of P4,000 and below may get it in cash while those claiming above P4,000 will be written a cheque.
Customers can also just opt to have the refund deducted from their next monthly bill.
However, Meralco said customers who have paid a lower bill deposit and whose consumption have increased will have to pay an additional deposit.
The firm said around 1.25 million Meralco customers or 25% of the total 5 million the firm is serving are required to pay an additional bill deposit.
The amount to be paid depends on the consumer's average monthly consumption, Meralco noted. -- with a report from Zen Hernandez, ABS-CBN News