PH BPO needs to level up to 'analytics' - IBM

Posted at Feb 15 2013 09:28 AM | Updated as of Feb 15 2013 07:22 PM

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MANILA, Philippines - IT giant IBM said that while the Philippines is already one of the world's top outsourcing hubs, it can't rest on its laurels.

The business process outsourcing industry needs level up to "analytics" or the act of combining statistical analysis, computer programming and other disciplines to produce more useful information, the firm said.

ANC Business Nightly, February 14, 2013.