MANILA, Philippines – Power was immediately restored in all areas affected by the earthquake in October 15 at the franchise area of AboitizPower distribution utility Visayan Electric Company (VECO), the firm said Tuesday.
VECO said most of its feeders were energized 30 minutes after the quake hit at around 8 a.m. while feeders in Pakna-an, Mandaue and Ermita in Cebu and some areas in Consolacion-Liloaan were energized at 10:40 a.m., 1:05 p.m. and 5:50 p.m., respectively.
The unit said almost all of its feeders tripped after the quake but disaster contingency teams were immediately deployed to restore power.
"Our priority is always the continuity of service to the customer. That desire to serve is ingrained in our DNA. Every team member strives beyond the call of duty to get his or her job done right,” VECO Chief Operating Officer (COO) Sebastian Lacson said.
Ricardo Lacson Jr., VECO’s vice president of customer service, said VECO prioritized restoring power in the affected areas safely.
“During times of disaster, the safety of our workers and customers are our top priority, and our main concern as always is to understand our customers’ concerns and give the information they need for them to act,” he said.
VECO is the country's second largest power distribution utility serving areas including Cebu City, Mandaue and Talisay.