MANILA -- Senator Ralph Recto has filed a bill that aims to prohibit telecommunication companies from setting an expiration period on the validity of prepaid credits.
Senate Bill No. 2231, or the Prepaid Load Protection Act of 2014, aims to protect consumers by requiring telecommunication companies to remove the expiration period on the validity of unused prepaid call and text cards.
It will also deem unlawful for telcos to forfeit load credits stored on an active prepaid phone account.
Any company who will refuse to give a refund to any prepaid subscriber whose load credits were forfeited without any valid cause will be penalized, according to the proposed law.
Recto believes that the bill will help protect the 80 million prepaid subscribers in the country, as well ensure that every peso spent to purchase load credits are saved and usable until the credits are fully consumed.