MANILA -- More Filipinos were satisfied with the relief operations conducted by foreign countries and private organizations than those conducted by local and national government in the aftermath of super typhoon "Yolanda," according to a recent Social Weather Stations (SWS) survey.
The survey, done from December 11 to 16 last year, showed that the net satisfaction for local and national government among victims of the typhoon was "very good."
However, more survivors said they were satisfied with the performance of foreign countries and private organizations, giving a net satisfaction of "excellent."
Among Yolanda victims, 89% were satisfied and 6% dissatisfied with foreign countries while 81% were satisfied and 12% dissatisfied with private organizations. The numbers equate to a net satisfaction rating of +83 and +70, respectively. These are qualified by the SWS as excellent.
Meanwhile, 79% were satisfied and 16% dissatisfied with local government, and 77% satisfied and 16% dissatisfied with national government, giving a net satisfaction rating of a very good +63 for local government, and a very good +61 for national government.
SWS revealed similar results among non-victims of the typhoon.
The net satisfaction for foreign countries was an excellent +82, with 87% satisfied and 6% dissatisfied, while an excellent +76 was recorded for private organizations, with 84% satisfied and 8% dissatisfied.
A very good satisfaction rating of +58 (74% satisfied and 17% dissatisfied) was given for local government, and a very good +54 (74% satisfied and 19% dissatisfied) was for national government.
Meanwhile, net satisfaction with the present national administration among both Yolanda victims and non-victims was excellent on "delivering medical help and delivering food and water," very good on "providing temporary shelter and repairing infrastructures," and good on "identifying those who died."
The survey used face-to-face interviews of 1,550 adults in Metro Manila (300), the Balance of Luzon (300), Visayas (650), and Mindanao (300). Thirteen percent of the households said they suffered serious harm during the onslaught of Yolanda, which struck central Philippines last November 8.
The SWS said there were error margins of ±2.5% for national percentages, ±4% for Visayas, and ±6% for Metro Manila, Balance Luzon and Mindanao.