3 OFWs irate over cargo firm for packages delay
SHARJA, UAE – The owner of a cargo company has apologized to three Filipina overseas workers for the delay in the shipment of their packages to the Philippines.
“Humihingi po ako sa kanila ng pasensya sa delay ng kargamento namin pero ang ma-assure ko sa kanila na yung bagahe nila is intact, 100 percent mare-receive nila yun,” said Al Rodah Marine Cargo owner Rodah Bugante.
Earlier, Catherine Infante, Daisy Balili and Ruby Sunga brought their concerns to Balitang Middle East.
“Sila pa nga yung matapang. Sabi ‘Sige, walang problema magreklamo kayo’. So, heto ako ngayon,” said Infante.
Balili said she sent her package way ahead of the scheduled graduation of her sibling.
“Dapat March 10. Anong petsa na? Graduate na yung kapatid ko hindi nagamit yung gamit dapat ng nanay ko saka kapatid ko. Hindi nila natanggap. Nasaan na?” she said.
Like Balili, Infante’s package was her gift to her child who graduated with honors.
“Ang pinaka-importante lang sa akin yung regalo ko sa anak ko dahil graduation niya, may honor siya. Kaya ko siya pinadalhan ng maaga dahil nangako ako sa anak ko," Infante said.
In the case of Sunga, she sent her package in advance through the cargo firm hoping that it would arrive in the Philippines before she did. But up until she returned to Sharjah, the package has not been delivered to her family.
“Nakauwi ako March 28. Pero sabi nila before March 28 mare-receive na yun. Nakauwi na ako, doon na ako nagtatanong sabi next week ng next week,” Sunga said.
Bugante called up Infante to explain to her the reason for the delay. The three decided to visit the firm’s office to personally get some explanation from the owner.
“Nagkaroon din lang kami ng delay. Ang last na aayusin ko na lang ngayon ay yung penalty ko for payment and then release na siya," Bugante said.
Bugante signed a promissory note, giving her word that the packages will be delivered to the OFWs’ families in the Philippines before the end of May.
“At least nagkaroon kami ng assurance na mare-receive ng pamliya namin yung cargo naming,” said Infante. Majah Moralde, ABS-CBN Middle East News Bureau