MANILA - Automated teller machine (ATM) users are urged to be very vigilant when making withdrawals, as ATM skimmers have also upgraded their practices.
In an interview on radio DZMM, Bangko Sentral ng Pilipinas (BSP) Deputy Governor Nestor Espenilla, Jr., explained that ATM skimming is a worldwide problem.
"Itong problemang ito ng card skimming, ito ay worldwide problem, hindi lang ito problema sa Pilipinas. Ito ay problemang hindi lang ngayon. In fact, tinitingnan ko ang records namin, as early as 2006, naglabas na kami ng advisory na mag-ingat tayo dito," Espenilla said.
However, the problem became worse, due to technological advances. Those involved in skimming have taken advantage of these advances, and started using better skimming devices, such as smaller cameras and thinner card readers.
Espenilla said these devices can be easily bought online or in stores at cheap prices.
Banks have also implemented some changes in their machines to protect their clients from skimmers.
Some ATMs are equipped with security features, which prevents skimmers from attaching card readers on the card slot.
Keyboard covers have also been installed to protect clients' personal identification numbers.
Despite these security measures, Espenilla said users should not be complacent, as small cameras can also be attached to the keyboard cover.
"Pero 'yung cover, pwede din lagyan ng maliit na camera. Kaya dapat, salat-salatin din 'yung cover," Espenilla said.
Banks are also required to post hotline numbers near their machines so clients know who to call in case of emergency.
Clients can also call BSP's Consumer Financial Affairs Group at 708-7087, or send an email at [email protected] for any information or complaints on ATM skimming.
"Lahat ng ATM card users, dapat maging vigilant," Espenilla said.