For the boss of Grab Philippines, it's not easy being in a "disruptive business" like ride-sharing.
Grab Philippines' country manager Brian Cu said the key is striking balance between what drivers need and what passengers want.
"It's a dynamic process," said Cu.
Cu said the growth of Grab over the last 5 years had been a whirlwind ride. He recalled how they started as a small group with 30 people, all cramped up in one room with no budget.
But he added that it was fun seeing the company grow and how Grab drivers had grown with them.
"A lot of them have evolved managers and (are) trained with tools they would never have had access to otherwise," he added.
Catch Brian Cu on ANC’s The Boss at 7:30p.m. Thursday, with replays at 11:30p.m.; Fridays at 3:30a.m. and 1p.m.; Saturdays at 4:30.am. and 10a.m.; Sundays at 4:30a.m. and Mondays at 9:30a.m.