MANILA, Philippines – Ayala-led Globe Telecom Inc. has set a limit to share-a-load transactions in an effort to curb text scams.
Share-a-load transactions are now limited to a maximum of P150 for prepaid customers and P300 for postpaid customers.
Starting September 8, customers will also be given the option to confirm share-a-load transactions via text message.
Globe said these measures are aimed to prevent scammers from victimizing its users through text scams using spiels like rewards, discounts, roaming and bill overcharge, waiver of charges, and refunds, among others.
The telecommunications firm said a sample of such fraudulent text message reads: “Globe: Congrats! You’re one of the lucky postpaid subscribers to receive a P500 bill discount. To claim your bill discount just text: 500 and send to 2906XXXXXXX.”
Yoly Crisanto, Globe senior vice president for corporate communications reminded Globe customers that by adding the number “2” before the 10-digit mobile number of the recipient, they are doing a share-a-load transaction.
Crisanto urged Globe customers to immediately report incidents of scamming through http://www.globe.com.ph/stopspam and provide all the details required.
Numbers that are reported as source of text scams will be immediately blocked from the network.
Globe said over 42,000 incidents of text scams have been reported through its website since it was created in June.